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Manager â Billing

1 month ago

Kuala Lumpur, Malaysia Marsh Full time

Marsh & McLennan Asia Business Services Sdn Bhd is seeking candidates for the following position based in theâ¯Kuala Lumpurâ¯Office in Q Sentral: 

 

Manager â Billing (Broking Operations) 

What can you expect? 

  • To be part of the Shared Service to support Singapore Market  

  • Interact diverse colleagues and stakeholders from various line of business within MMC 

 

What is in it for you? 

  • Participate in projects based on regions

  • Career Development and Training Opportunities 

 

We will count on you to: 

  • Responsible for the backend processing operations of Broking team with specific focus on Invoice to Cash processes 

  • Managing stakeholders by partnering and influencing them on business 

  • Manage SLAs on accuracy, productivity, and turnaround time per agreed standards with internal/external stakeholders to ensure the smooth and efficient deliveries 

  • Effectively drive a culture of adherence to policies & procedures as per organizationâs standards and laid out SOPs 

  • Undertake ad-hoc assignments/any other tasks by regional office or Group/Audit activity  

  • Continually monitor & review current practices processes and where necessary make recommendation in respect of enhancements 

 

What you need to have: 

  • A Degree holder in Accounting, Finance, or related fields 

  • Minimum of 10 years working experience out of which 5 is in a managerial role   

  • Experience in operations in Insurance / financial services/ off-shore processing organizations with proven track record in service delivery 

  • Shared service operations or BPO experience in Invoice to Cash process and dealing with regional / onshore stakeholders 

  • Managed a team of 10-15 

 

What makes you stand out: 

  • Experience supporting shared service operations 

  • Strong analytical skills and detail-oriented to comprehend and summarize appropriate information 

  • Transition / migration experience of large processes 

  • Experience in dealing with regional / onshore stakeholders 

  • Experience in handling insurance operations, specifically Invoice to Cash process 

Marsh McLennan (NYSE: MMC) is the worldâs leading professional services firm in the areas of risk, strategy and people. The Companyâs more than 85,000 colleagues advise clients in over 130 countries.  With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter  develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer  delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one âanchor dayâ per week on which their full team will be together in person

 

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