![BASF SE](https://media.trabajo.org/img/noimg.jpg)
Digitalization Specialist, Order-to-Cash
3 days ago
Objectives of the Position
Digitalization is an integral part in BASF’s business. In Financial Order-to-Cash, we drive digitalization and innovation to optimize operational processes that translates to business outcomes and creates better customer experience. This position aims at supporting the Financial Order-to-Cash workstreams to:
- Collaborate and contribute to the development and roll out of innovative digital solutions to enhance operational excellence and service quality
- Contribute on BASF digital roadmap, to identify, execute and implement customer-centric digital solutions in an actionable and measurable way
Main Tasks
Digitalization / Innovation
- Plan and coordinate with functional teams, GB/ GD technology units on end-to-end assessment for automation or other digital feasibility, define technical / functional requirements and project plans
- Develops and configures automation processes as per technical design document to meet the defined requirements
- Planning and coordination for user acceptance testing, user training, deployment management and post-production supports
- Conducts regular progress review, monitoring. Communicates any identified project risks and issues to the delivery/project manager accordingly and provides inputs to the change control process
- Required to work with various new middleware and portal technologies and translate functional requirements between solution consultants and business users
Leadership
- This role requires working collaboratively with multiple functions, act as regional representative to share or update various initiatives in Financial Order-to-Cash or in various digital communities across BASF organization
- Provide technical trainings or advisory when required and serve as technical mentor in design, development, and system integration within Financial Order-to-Cash Hub KL
Sustainable Solution
- Able to drive change management of implemented solution as per new requirements using structured change control process
- Troubleshoots and resolve technical issues for implemented solutions
- Develop and document configuration best practices, create and maintain solution / technical documentation and provide training to relevant users
- Plan and organize workaround solution and turnaround time to manage operational impact on tool(s) scheduled downtime
Compliance & Quality Management
- Participate in any compliance audits and respond to audit queries (for both internal and external)
- Perform reasonability checks on productivity, efficiency, quality and keep track of historical data
Requirements
Education
- Minimum qualification of a Bachelor’s degree or higher in Computer Science, Information Technology, Business Analytics or equivalent
Working Experience & Skills
- Minimum of 3 years related working experience
- Experience in practical implementation of low-coding application development or automation projects
Technical & Professional Knowledge
- Proficiency in English with good communication, articulation and writing skills
- Advanced knowledge in Microsoft Office Software (MS Word, MS Excel, PowerPoint)
- Strong digital mindset and IT literacy, excellent design, coding, testing and debugging skills
- Scripting experience using Visual Basic / C# / Java / Python / SQL or other programming languages. Licensed UiPath scripter as added advantage
- Experience and familiarity with business analytics tools such as Power BI, Tableau, etc. Solid knowledge of database design and writing SQL Server queries, view and stored procedures as added advantage
- Communicate with openness, clarity, organizational awareness, and empathy to achieve desired results, particularly driving organization change
- Must be able to work with minimal supervision
- Must be a team player and able to work with internal / external stakeholders
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