Customer Service Executive

4 weeks ago


Jalan Medini Sentral Iskandar Puteri Johor Malaysia Aegis BPO Malaysia Sdn Bhd Full time

You will play an important role in:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.Exceeding customer expectation in terms of customer service & accurate information.

As a Customer Service Representative, you will be based in Startek Johor Bahru and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. To be successful in this role, you will need to have:Able to communicate in Mandarin and Cantonese (role requires candidate to liaise with Taiwan clients) and English.Able to read Traditional Mandarin words.SPM leavers and fresh graduate who are interested are also encouraged to apply – Full Training Provided.Work on rotational shifts.

How this career will benefit you:Shift allowancesPerformance incentivesOvertime claimsFree transportFree Accommodation (*Terms & Condition Apply)World Class training providedAnnual leave, sick leave, maternity leave, paternity leave , compassionate leave entitlement providedExcellent opportunity to growth your career within Malaysia with one of the leading BPOs globally having presence in 12 countriesNumerous fun filled environmentRewards & Recognition



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