![Aegis BPO Malaysia Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Executive
2 weeks ago
You will play an important role in:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
Exceeding customer expectation in terms of customer service & accurate information.As a Customer Service Representative, you will be based in Startek Johor Bahru and will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
To be successful in this role, you will need to have:Able to communicate in Mandarin and Cantonese (role requires candidate to liaise with Taiwan clients) and English.
Able to read Traditional Mandarin words.
SPM leavers and fresh graduate who are interested are also encouraged to apply – Full Training Provided.
Work on rotational shifts.
How this career will benefit you:Shift allowancesPerformance incentivesOvertime claimsFree transportFree Accommodation (*Terms & Condition Apply)World Class training providedAnnual leave, sick leave, maternity leave, paternity leave , compassionate leave entitlement providedExcellent opportunity to growth your career within Malaysia with one of the leading BPOs globally having presence in 12 countriesNumerous fun filled environmentRewards & Recognition
-
Customer Service Executive
2 weeks ago
Jalan Medini Sentral , Iskandar Puteri Johor Malaysia Aegis BPO Malaysia Sdn Bhd Full timeManage all inbound communication channels including calls, live chats, and emails regarding customer inquiries, complaints, feedback, and other product-related issues. Exceed customer expectations by delivering exceptional service and providing accurate information. Proficiency in English and Bahasa MalaysiaSPM graduates and fresh candidates are encouraged...
-
Customer Service Executive
4 weeks ago
Jalan Medini Sentral , Iskandar Puteri Johor Malaysia Aegis BPO Malaysia Sdn Bhd Full timeManage all inbound communication channels including calls, live chats, and emails regarding customer inquiries, complaints, feedback, and other product-related issues. Exceed customer expectations by delivering exceptional service and providing accurate information. Proficiency in English and Bahasa MalaysiaSPM graduates and fresh candidates are encouraged...
-
Customer Service Executive
1 month ago
Jalan Medini Sentral , Iskandar Puteri Johor Malaysia Aegis BPO Malaysia Sdn Bhd Full timeManage all inbound communication channels including calls, live chats, and emails regarding customer inquiries, complaints, feedback, and other product-related issues. Exceed customer expectations by delivering exceptional service and providing accurate information. Proficiency in English and Bahasa.SPM graduates and fresh candidates are encouraged to...
-
Customer Service Executive
4 weeks ago
Jalan Medini Sentral , Iskandar Puteri Johor Malaysia Aegis BPO Malaysia Sdn Bhd Full timeManage all inbound communication channels including calls, live chats, and emails regarding customer inquiries, complaints, feedback, and other product-related issues. Exceed customer expectations by delivering exceptional service and providing accurate information. Proficiency in English and Bahasa.SPM graduates and fresh candidates are encouraged to...
-
Customer Service Representative
1 month ago
Jalan Medini Sentral Iskandar Puteri Johor Malaysia Aegis BPO Malaysia Sdn Bhd Full timeHandle incoming calls and assist customers with their inquiries.Make outgoing calls for follow up or updates.Resolve customer issues promptly.Record details of customer interactions as necessary. Join Our Global E-hailing Food Delivery Team Are you fluent in Mandarin and English, with Cantonese as an added advantage, and a passion for customer service and...
-
Mandarin or Cantonese Customer Service Specialist
2 months ago
Jalan Medini Sentral Iskandar Puteri Johor Malaysia Aegis BPO Malaysia Sdn Bhd Full timeUse Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.Provide customers with accurate consultation.Help customers answer questions, coordinate and get closer to customers. As a customer service specialist, you will respond to and accept customers'...
-
Customer Service Executive
4 weeks ago
Jalan Medini Sentral 5 7, Iskandar Puteri Johor Malaysia 79250 Aegis BPO Malaysia Sdn Bhd Full timeManage all inbound communication channels including calls, live chats, and emails regarding customer inquiries, complaints, feedback, and other product-related issues. Exceed customer expectations by delivering exceptional service and providing accurate information. Proficiency in English and Bahasa MalaysiaSPM graduates and fresh candidates...
-
Customer Service Executive
1 month ago
Jalan Medini Sentral 5 7, Iskandar Puteri Johor Malaysia 79250 Aegis BPO Malaysia Sdn Bhd Full timeYou will play an important role in:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.Exceeding customer expectation in terms of customer service & accurate information. As a Customer Service Representative, you will be based in Startek...
-
Customer Service Executive
4 weeks ago
Jalan Medini Sentral 5 7, Iskandar Puteri Johor Malaysia 79250 Aegis BPO Malaysia Sdn Bhd Full timeYou will play an important role in:Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.Exceeding customer expectation in terms of customer service & accurate information. As a Customer Service Representative, you will be based in Startek...
-
Customer Service Executive
2 months ago
Unit -, Wisma Sunway Big Box, Persiaran Medini , Sunway City Iskandar Puteri Iskandar Puteri Johor Malaysia Globe Rider Logistics Sdn Bhd Full timeFull responsibilities in planning & coordination activities related to Freight Forwarding/Logistic activities.Resolve customer complaints, provide recommendations & solutions in timely manners.Coordinates with internal & external parties on logistics process & documentation preparation. Candidate must possess at least Diploma/Advanced/Higher/Graduate...
-
Customer Service Executive
4 weeks ago
Unit -, Wisma Sunway Big Box, Persiaran Medini , Sunway City Iskandar Puteri Iskandar Puteri Johor Malaysia Globe Rider Logistics Sdn Bhd Full timeFull responsibilities in planning & coordination activities related to Freight Forwarding/Logistic activities.Resolve customer complaints, provide recommendations & solutions in timely manners.Coordinates with internal & external parties on logistics process & documentation preparation. Candidate must possess at least Diploma/Advanced/Higher/Graduate...
-
Customer Service Executive
3 weeks ago
Bandar Puteri Klang, Malaysia Worldlink Cargo Services Sdn Bhd Full timeResponsibilities: 1) Quotation Management: Generate comprehensive quotations for overseas agents and customers, encompassing import, export, sea freight (FCL, LCL, transshipment, etc), and air freight services. 2) Cross-Border Logistics: Advise agents/customers on cross-border procedures and provide corresponding quotations (including authorization to...
-
Customer Service Executive
5 days ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Roles & Responsibilities:** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...
-
Customer Service Executive
2 weeks ago
Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full timeRoles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...
-
Customer Service Team Leader
2 weeks ago
Johor Bahru, Malaysia ELITE ADVANCE SERVICE SDN BHD Full time**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. - Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...
-
Customer Service Team Leader
3 weeks ago
Johor Bahru, Malaysia Elite Advance Service Sdn Bhd Full time**Responsibilities**: - Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. - Collaborate with the Customer Service QC team to conduct knowledge training, handle...
-
Customer Service Executive
2 weeks ago
Malaysia IntersoftKK Full timeMalaysiaExperience: Customer Service Executive (Travel Industry)Skills:Customer Service Executive (Travel Industry) Have good experience with Customer support Executive ( Travel Industry ) Native Japanese.
-
Customer Service Team Leader
2 weeks ago
Johor Bahru, Johor, Malaysia Elite Advance Service Sdn Bhd Full timeResponsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...
-
Customer Service Executive
2 weeks ago
Malaysia IntersoftKK Full timeMalaysiaExperience: Customer Service Executive (Airline Project) - Native KoreanSkills:Customer Service Executive (Airline Project) - Native Korean Have good knowledge or experience in Airline Project. Looking for Native Korean who are willing to relocate to Malaysia.
-
Customer Service Executive
2 weeks ago
Malaysia IntersoftKK Full timeMalaysiaExperience: Customer Service Executive (Travel Industry) - Native KoreanSkills:Customer Service Executive (Travel Industry) - Native Korean Have good knowledge or experience in Travel Indusry. Looking for Native Korean who are willing to relocate to Malaysia.