Intern (agency administration - systems)

1 month ago


Kuala Lumpur, Malaysia Prudential Plc Full time

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Agent Admin is the department processing New Agent Application submitted by Agency Force. Agency Admin also involve in System Development where new process are set in place that require to provide system enhancement to the current processing so that it covers end to end. There will be ad-hoc projects as well in supporting our front liners stakeholders and our inter-departmental stakeholders as well. Key Assignment Work: Managing Customer enquiries (improve communication skills), pls use the same statement (for contracting)Preparing user-requirement pertaining to system enhancement (detailed and comprehensive) that other inter-departmental stakeholders based on their understanding. Preparing ad-hoc report (analytic mindset) pls use the same statement Co-ordinate and liaise closely with IT personnel/stakeholders to rectify the error Follow-up follow thru with stakeholder pls use the same statement REQUIREMENTS Degree in IT, or a related field Proficiency in Microsoft Power Point, Microsoft Word & Microsoft Excel Effective communication skills with ability to communicate with the team, internal and external stakeholders. Has a good command of written and spoken English. LEARNING OUTCOMESImprove communication skills and able to manage stakeholder Prepare good report and user requirement.



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