Integration Specialist

1 month ago

Malaysia Coda Payments Pte. Ltd. Full time

What We Do

At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers – including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga – to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For publishers, this means less lift, more players and more payers. For players, Coda’s solutions allow them to pay for play their way.

Our winning formula? A laser-focused, pragmatic attitude coupled with an unwavering commitment to excellence. We are customer-centric, creative, and solution-oriented, always delivering to our users the top-tier entertainment content they want at competitive prices.

If you’re ambitious, bold and ready to take your career to the next level, get in touch

Product Operationsat Coda

Join the Product Operations team at Coda and play a key role in our mission. Our team members deal with day-to-day tasks, working hand in hand with other departments to meet important business objectives.

As a member of the Product Ops team, you will have the chance to chart your own course, contributing to innovative products that are vital to Coda's success. You will enjoy the freedom to try new things, aim for improvement, and confront challenges head-on.

With your sharp attention to detail and enthusiasm for operations, you will handle everything from project planning and implementation to ongoing support. The sky's the limit in terms of what you can achieve

We are seeking a highly motivated and detail-oriented individual to fill the role of Integration Specialist/Merchant Onboarding. The primary responsibility of this role is to collaborate with game publishers to onboard their new titles onto the Codashop platform successfully. The Integration Specialist will also provide guidance on Codashop features and work closely with our development team to ensure smooth integration processes. Additionally, the role will involve monitoring project schedules and ensuring timely launches of new titles. There may be opportunities to support product maintenance activities as needed.

Responsibilities
  • Collaborate with game publishers to facilitate the onboarding process of their new titles onto the Codashop platform.
  • Provide guidance and support to game publishers regarding Codashop features, ensuring they have a clear understanding of the platform's functionalities.
  • Work closely with the development team to ensure seamless integration of game titles into the Codashop ecosystem.
  • Monitor project schedules and milestones, ensuring that the onboarding process stays on track and new titles are launched on schedule.
  • Troubleshoot and resolve any integration-related issues or challenges that may arise during the onboarding process.
  • Maintain effective communication channels with game publishers, keeping them informed about the progress and status of their onboarding projects.
  • Collaborate with cross-functional teams, such as product management and customer support, to address any merchant-related inquiries or concerns.
  • Follow up with feature requests and communicate them to the product team, providing insights and rationale behind the suggestions.
  • Assist in product maintenance activities, as needed, to ensure the continued smooth operation of the Codashop platform.
Requirements
  • Bachelor’s degreeNative Chinese speaker with fluency in both written and spoken Chinese.Good com
  • mand of the English language for effective communication with a diverse team and stakeholders.
  • Proven experience in a similar role, preferably within the gaming industry or a related field involving software integration.
  • A strong understanding of software integration processes is an advantage
  • Basic knowledge of HTML or Script or PythonExcellent communication and interpersonal skills, with the ability to effectively collaborate with game publishers, development teams, and cross-functional stakeholders.
  • Exceptional organizational and project management abilities, with a keen eye for detail and a commitment to meeting deadlines.
  • Problem-solving mindset, capable of identifying and addressing integration challenges effectively.
  • Self-motivated and able to work independently, as well as part of a team, in a fast-paced environment.

Working at Coda

Joining the Coda team means diving into a fast-paced, challenging, and exciting world. With Codans spread across over 30 countries around the world, our highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact.

If you have a passion for pushing boundaries, and thrive on continuous improvement through experimentation, we'd love to hear from you

Our Perks*

WFH Support : Get a monthly allowance to cover your work-from-home expenses and keep you connected.

Wellness Boost : Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Assistance Program - because you matter

Customized Benefits : Tailor your benefits with our flexible plan.

Growth Opportunities : Unlock your potential through clear progression paths.

Skill Development : Access training resources to fuel your personal and professional growth.

Volunteer Time Off : Enjoy paid time off to make a difference in the world through volunteering.

Family Care : Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.

*Benefits are reviewed and updated on a yearly basis

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.

Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings

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