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SAINT LAURENT Store Director

3 months ago

Malaysia Saint Laurent Full time

SAINT LAURENT Store Director

Job Description

MISSION

The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals. He/she represents the Company and is a proactive professional who guarantees compliance with all procedures set by Headquarters and aimed at managing Store Staff and ensuring that the Store runs efficiently.

RESPONSIBILITIES

  • Responsible for the daily operations of the store
  • Establish and maintain the highest standard of store environment thus providing exemplary customer service
  • Deploy Retail Excellence culture at store level
  • Formulate and implement strategies to achieve sales targets
  • Ensure optimal store organization (product, process, people) consistent with business strategy
  • Identify, recruit, lead, motivate and develop the store team
  • Create the right environment to ensure team and individual development
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Ensure the deployment of all the HQs guidelines, rules and processes
  • Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization

PROFILE

  • Ideally a university graduate with 6 - 8 years of retail sales / store operations experience, which at least 3 years at managerial level
  • A background in luxury goods or premium fashion with an established client base preferred
  • Strong sense of high-end fashion
  • With leader charisma, patient, detail oriented, and organized
  • Adaptability, openness, risk taking and dynamic
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