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Customer support assistant
2 weeks ago
Job Description:Axiata Group Berhad is seeking a Customer Support Assistant to join our team in George Town, Penang, MY. This is a full-time, entry-level position with a requirement of 1 year of experience. The ideal candidate will be driven, confident, possess strong research and cooperation skills.Responsibilities:- Provide excellent customer service through various channels including phone, email, and chat- Assist customers with product inquiries, technical issues, and order processing- Resolve customer complaints in a professional and timely manner- Conduct research to provide accurate and helpful information to customers- Collaborate with other departments to ensure customer satisfaction- Maintain records of customer interactions and transactions- Identify opportunities for product or service improvements based on customer feedbackRequirements:- High school diploma or equivalent- 1 year of experience in customer service or related field- Strong communication skills- Proficiency in Microsoft Office Suite- Ability to multitask and prioritize tasks effectively- Previous experience with CRM software is a plus- Must be detail-oriented and able to work in a fast-paced environmentBenefits:- Paid Time Off (PTO)- Vision insurance- Disability insuranceWorking Environment: At Axiata Group Berhad, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. Our team is passionate about providing top-notch customer support while fostering a collaborative and inclusive work environment.Deadline to Apply: June 22, 2024Equal Opportunity Statement: Axiata Group Berhad is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to building a diverse workforce and encouraging applications from all qualified individuals. How to apply: Apply on Grab Jobs and you will be notified if shortlisted for the job.
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Customer Support Associate
2 months ago
Pulau Pinang, Malaysia Arrow Electronics, Inc. Full time**Position**: Customer Support Associate **What You'll Be Doing** - Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. - Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. - Responsible for handling more complex...
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Customer support representative
4 weeks ago
Pulau Pinang, Malaysia Astro Malaysia Holdings Berhad Full timeJob Description:Astro Malaysia Holdings Berhad is seeking a part-time Customer Support Representative to join our team in George Town, Penang. As an Associate Level position, the ideal candidate should have at least 2 years of experience in customer support roles.Responsibilities:1. Provide excellent customer service and support via phone, email, and chat...
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Customer support representative
1 month ago
Pulau Pinang, Malaysia Astro Malaysia Holdings Berhad Full timeJob Description:Astro Malaysia Holdings Berhad is seeking a part-time Customer Support Representative to join our team in George Town, Penang. As an Associate Level position, the ideal candidate should have at least 2 years of experience in customer support roles.Responsibilities:1. Provide excellent customer service and support via phone, email, and chat...
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Remote customer support officer
4 weeks ago
Pulau Pinang, Malaysia Axiata Group Berhad Full timeJob Description:We are seeking a Remote Customer Support Officer to join our team at Axiata Group Berhad. As a part-time associate level position, this role will require 4 years of experience in customer support. The ideal candidate will be hardworking, independent, have excellent decision-making skills, and demonstrate critical thinking...
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Remote customer support officer
1 month ago
Pulau Pinang, Malaysia Axiata Group Berhad Full timeJob Description:We are seeking a Remote Customer Support Officer to join our team at Axiata Group Berhad. As a part-time associate level position, this role will require 4 years of experience in customer support. The ideal candidate will be hardworking, independent, have excellent decision-making skills, and demonstrate critical thinking...
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Online customer service assistant
4 weeks ago
Pulau Pinang, Malaysia Qsr Brands Full timeJob Description:QSR Brands is seeking a part-time Online Customer Service Assistant to join our team in George Town, Penang, MY. As an Associate Level employee, you will be responsible for providing exceptional customer service to our online customers. Responsibilities:1. Respond to customer inquiries via online chat, email, and social media in a timely and...
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Online customer service assistant
4 weeks ago
Pulau Pinang, Malaysia Qsr Brands Full timeJob Description:QSR Brands is seeking a part-time Online Customer Service Assistant to join our team in George Town, Penang, MY. As an Associate Level employee, you will be responsible for providing exceptional customer service to our online customers. Responsibilities:1. Respond to customer inquiries via online chat, email, and social media in a timely and...
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Remote account support assistant
6 days ago
Pulau Pinang, Malaysia Petronas Full timeJob Description:Petronas, a leading company in the oil and gas industry, is seeking a Remote Account Support Assistant to join our team in George Town, Penang. This is a part-time entry-level position that requires at least 1 year of experience.Responsibilities:1. Provide remote support to account managers in maintaining client relationships.2. Assist in...
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Client Services/ Customer Support Analyst
4 weeks ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 07 - User management and customer on-boarding - Permissioning of data and corresponding (billing) administration, ensuring compliance procedures are met - Answering queries about permissioning from colleagues and Third-Party data providers - Develop specialist status, thorough expertise, in an assigned...
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Client Services/ Customer Support Analyst
4 weeks ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 07 - User management and customer on-boarding - Permissioning of data and corresponding (billing) administration, ensuring compliance procedures are met - Answering queries about permissioning from colleagues and Third-Party data providers - Develop specialist status, thorough expertise, in an assigned...
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Client support associate
2 weeks ago
Pulau Pinang, Malaysia Myeg Services Berhad Full timeJob Description:We are seeking a Client Support Associate to join our team at MYEG Services Berhad in George Town, Penang, Malaysia. As a Client Support Associate, you will be responsible for providing excellent customer service and support to our clients. This role is perfect for someone who is motivated, confident, and has excellent decision-making and...
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Client Services/customer Support
4 weeks ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 08 S&P Global Commodity Insights **The Role**: Global Client Service Associate (US Shift) **The Team**: The Asia Pacific Client Service Team is a highly motivated and cohesive team that is forward-looking and collaborative in serving clients. Colleagues, Prospects and Clients appreciate the efforts of...
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Customer Service Assistant
2 months ago
Pulau Pinang, Malaysia Amway Inc. Full timeAssisting the daily operational activities of the retail outlet and store. - Product consultant - Safeguard the shop reputation. - To answer phone call from ABO/customer. - Back up cashier when necessary. - Housekeeping. - Assist in functions organized by the Company. - Receiving, storing, retrieving and dispatching of goods. - Stock replenishment. - Assist...
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Customer Service Assistant
1 month ago
Pulau Pinang, Malaysia Amway Inc. Full timeProduct consultant - Safeguard the shop reputation. - To answer phone call from ABO/customer. - Back up cashier when necessary. - Housekeeping. - Assist in functions organized by the Company. - Receiving, storing, retrieving and dispatching of goods. - Stock replenishment. - Assist in PRS repair, replacement & return of products, ABO resignation and issuance...
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Customer Service Officer
3 weeks ago
Pulau Pinang, Malaysia Arrow Electronics, Inc. Full time**Position**: Customer Service Officer **What You'll Be Doing** - Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. - Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. - Responsible for handling more complex...
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Remote customer care officer
2 weeks ago
Pulau Pinang, Malaysia Top Glove Corporation Berhad Full timeJob Description:Top Glove Corporation Berhad is seeking a Remote Customer Care Officer to join our team in George Town, Penang. As a full-time entry-level position, the Remote Customer Care Officer will be responsible for providing exceptional customer service and support to our clients through various communication channels. Responsibilities:- Respond to...
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Client Service Support
5 days ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 08 Client Service Support Issuer Solutions Client services What’s in it for you? The Investor Relations Industry is a unique space that requires an enthusiastic individual who is willing to take ownership of his/her client queries and work in a team environment towards resolving them and providing...
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Transaction Tax Specialist
2 months ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 09 **About the Role**: **Responsibilities and Impact**: Support Tax on S&P Global Inc’s Enterprise projects Participate in system testing and validation of transactions as part of S&P’s projects and tax process improvement priorities. Collaborate with project team members and workstreams on...
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Customer Service Officer
3 weeks ago
Pulau Pinang, Malaysia Arrow Electronics, Inc. Full time**Position**: Customer Service Officer **What You'll Be Doing** - Order Management - SO Entry - SO Maintenance - Shipment Release - Inventory Management - Ensure on time delivery - Process RMA (Customer returns) - Work closely internally with Field Sales and Inside Sales on Pre-Order & Order Entry **What We Are Looking For** - Diploma or Degree in any...
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Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 09 Customer Experience Technical Specialist, Customer Care **The Team**: The MI Customer Care Team is designed to provide the best personnel, tools, knowledge, and insights needed every day to support our customers’ and partners’ needs. The Customer Care Team is the face of S&P Global’s Market...