Online customer service assistant

4 weeks ago


Pulau Pinang, Malaysia Qsr Brands Full time

Job Description:QSR Brands is seeking a part-time Online Customer Service Assistant to join our team in George Town, Penang, MY. As an Associate Level employee, you will be responsible for providing exceptional customer service to our online customers. Responsibilities:1. Respond to customer inquiries via online chat, email, and social media in a timely and professional manner.2. Assist customers with placing orders, tracking shipments, and resolving any issues or complaints.3. Maintain accurate records of customer interactions and transactions.4. Collaborate with other team members to ensure a seamless customer experience.5. Monitor online reviews and feedback to identify areas for improvement.6. Stay up-to-date on product knowledge and company policies to better assist customers.7. Provide feedback to management on customer trends and insights.Requirements:1. Minimum of 3 years of customer service experience.2. Confident and adaptable personality traits.3. Strong cooperation and creativity skills.4. Excellent communication and problem-solving abilities.5. Proficiency in using online communication tools.6. Ability to work independently and as part of a team.Benefits:- Disability insurance- Relocation allowance- Paid overtimeWorking Environment: At QSR Brands, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and inclusive work environment where all employees can thrive.Deadline to Apply: June 12, 2024Equal Opportunity Statement: QSR Brands is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. How to apply: Apply on Grab Jobs and you will be notified if shortlisted for the job.



  • Pulau Pinang, Malaysia Qsr Brands Full time

    Job Description:QSR Brands is seeking a part-time Online Customer Service Assistant to join our team in George Town, Penang, MY. As an Associate Level employee, you will be responsible for providing exceptional customer service to our online customers. Responsibilities:1. Respond to customer inquiries via online chat, email, and social media in a timely and...


  • Pulau Pinang, Malaysia Ytl Corporation Berhad Full time

    The Online Client Support Officer at YTL Corporation Berhad in George Town, Penang, MY will be responsible for providing high-quality support to clients via various online platforms. This part-time entry-level position requires at least 1 year of experience in a similar role.Responsibilities:- Deliver exceptional customer service to clients through online...


  • Pulau Pinang, Malaysia Amway Inc. Full time

    Assisting the daily operational activities of the retail outlet and store. - Product consultant - Safeguard the shop reputation. - To answer phone call from ABO/customer. - Back up cashier when necessary. - Housekeeping. - Assist in functions organized by the Company. - Receiving, storing, retrieving and dispatching of goods. - Stock replenishment. - Assist...


  • Pulau Pinang, Malaysia Amway Inc. Full time

    Product consultant - Safeguard the shop reputation. - To answer phone call from ABO/customer. - Back up cashier when necessary. - Housekeeping. - Assist in functions organized by the Company. - Receiving, storing, retrieving and dispatching of goods. - Stock replenishment. - Assist in PRS repair, replacement & return of products, ABO resignation and issuance...


  • Pulau Pinang, Malaysia Arrow Electronics, Inc. Full time

    **Position**: Customer Service Officer **What You'll Be Doing** - Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. - Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. - Responsible for handling more complex...


  • Pulau Pinang, Malaysia Axiata Group Berhad Full time

    Job Description:Axiata Group Berhad is seeking a Customer Support Assistant to join our team in George Town, Penang, MY. This is a full-time, entry-level position with a requirement of 1 year of experience. The ideal candidate will be driven, confident, possess strong research and cooperation skills.Responsibilities:- Provide excellent customer service...


  • Pulau Pinang, Malaysia Arrow Electronics, Inc. Full time

    **Position**: Customer Service Officer **What You'll Be Doing** - Order Management - SO Entry - SO Maintenance - Shipment Release - Inventory Management - Ensure on time delivery - Process RMA (Customer returns) - Work closely internally with Field Sales and Inside Sales on Pre-Order & Order Entry **What We Are Looking For** - Diploma or Degree in any...


  • Pulau Pinang, Malaysia Aaa Greencell International Sdn Bhd Full time

    Headquartered in Kuala Lumpur, Malaysia, AAA Greencell International Group is the pioneer in advocating Cell Medicine to the public and it has done so for the past 10 years. Under the founder, Prof Carl Zhang's leadership, the company offers sophisticated products to improve cellular health and wellness, which includes Health & Wellness devices, Food...


  • Pulau Pinang, Malaysia Aeon Credit Service Full time

    Job Highlights Competitive Salary Package Incentive Main Purpose of Job: The main purpose of a collector is to manage customer's account on monthly basis, ensure all accounts pay before due date & to ensure customer's account maintain and does not increase in ageing. Job Description: Responsible to each separate individual result (collection result). Advise...


  • Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 08 S&P Global Commodity Insights **The Role**: Global Client Service Associate (US Shift) **The Team**: The Asia Pacific Client Service Team is a highly motivated and cohesive team that is forward-looking and collaborative in serving clients. Colleagues, Prospects and Clients appreciate the efforts of...


  • Pulau Tikus, Malaysia GPEX CENTRAL SDN BHD Full time

    We are seeking a detail-oriented individual to join our team in the role of Customer Service Assistant. As a vital part of our customer service and sales support team, you will play a key role in ensuring the seamless processing of orders, addressing customer inquiries, and maintaining positive relationships with our valued clients.Responsibilities: Assist...


  • Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 - User management and customer on-boarding - Permissioning of data and corresponding (billing) administration, ensuring compliance procedures are met - Answering queries about permissioning from colleagues and Third-Party data providers - Develop specialist status, thorough expertise, in an assigned...


  • Pulau Pinang, Malaysia S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 - User management and customer on-boarding - Permissioning of data and corresponding (billing) administration, ensuring compliance procedures are met - Answering queries about permissioning from colleagues and Third-Party data providers - Develop specialist status, thorough expertise, in an assigned...


  • Pulau Pinang, Malaysia Cisive Full time

    Cisive is a global provider of compliance-driven human capital management and risk management solutions. The company’s core onboarding and pre-employment background screening offering provides clients with a streamlined, high quality, and regulatory compliant solution. Cisive is a growing global organization, and we continue to make significant advances in...


  • Pulau Pinang, Malaysia Arrow Electronics, Inc. Full time

    **Position**: Customer Support Associate **What You'll Be Doing** - Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. - Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. - Responsible for handling more complex...


  • One Percint Bayan Lepas Pulau Pinang Malaysia Talentspothub Management Consulting Sdn. Bhd. Full time

    As a Customer Success Specialist, you are the embodiment of our brand, culture, and values. Your interactions and demeanor are pivotal in shaping customer perceptions. Maintaining a consistently positive, empathetic, and professional stance is crucial in every customer interaction. Your role is not just about handling concerns but doing so in a way that...


  • One Percint Bayan Lepas Pulau Pinang Malaysia Talentspothub Management Consulting Sdn. Bhd. Full time

    As a Customer Success Specialist, you are the embodiment of our brand, culture, and values. Your interactions and demeanor are pivotal in shaping customer perceptions. Maintaining a consistently positive, empathetic, and professional stance is crucial in every customer interaction. Your role is not just about handling concerns but doing so in a way that...


  • One Percint Bayan Lepas Pulau Pinang Malaysia Talentspothub Management Consulting Sdn. Bhd. Full time

    As a Customer Success Specialist, you are the embodiment of our brand, culture, and values. Your interactions and demeanor are pivotal in shaping customer perceptions. Maintaining a consistently positive, empathetic, and professional stance is crucial in every customer interaction. Your role is not just about handling concerns but doing so in a way that...


  • Pulau Pinang, Malaysia Top Glove Corporation Berhad Full time

    Job Description:Top Glove Corporation Berhad is seeking a Remote Customer Care Officer to join our team in George Town, Penang. As a full-time entry-level position, the Remote Customer Care Officer will be responsible for providing exceptional customer service and support to our clients through various communication channels. Responsibilities:- Respond to...


  • Pulau Pinang, Malaysia Kuala Lumpur Kepong Berhad Full time

    Job Description:We are looking for a Remote Customer Care Officer to join our team at Kuala Lumpur Kepong Berhad. This part-time position will be based in George Town, Penang, Malaysia and is ideal for individuals looking to gain entry-level experience in customer care.Responsibilities:- Respond to customer inquiries and concerns via phone, email, and chat...