Sales Team Lead Kuala Lumpur

Are you driven, results-oriented and a team player?

With 15,000 customers in over 15 countries, StoreHub's mission is to make business awesome for everyone by providing retail and restaurant businesses the technology and services they need to succeed.

At StoreHub, we believe that technology is essential for businesses to survive and thrive in today's fast-changing world. We also believe that equal access to technology is a fundamental right. That's why we’re committed to bridging this gap and making technology accessible to all, regardless of their background. By focusing on serving needs, not just profit, we level the playing field for those who have been marginalized. Our customers trust us with the success of their businesses, and we play to win by enabling everyone to build successful businesses.

At StoreHub we model ourselves on a pro-sports team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. 

On a team like this, you learn the most, perform your best work, improve the fastest, and feel most fulfilled professionally.

If this is a journey you’d like to embark on, keep reading

In the Sales Team Lead  role, you'd be responsible for your own team in driving the company's revenue growth. You will be managing a team of Business Consultants (who are the deal closers for leads within our inbound & outbound sales pipeline) by understanding the requirements of SME business owners, and conducting product demonstrations all the way to handling pricing negotiations.

You don’t need to be an expert or know everything about our industry (even we don’t). But the work is challenging, fast paced, and always on the bleeding edge. So, we’re looking for someone with a curious mind, a strong drive to make things happen, and a passion to keep improving yourself.

What you will do:

• Lead and align Business Consultants (BCs) to the goals set by the company
• Understand and analyse blockers in our current marketplace, then develop strategies and next steps as feedback to the leadership team and country sales manager
• Carry a percentage of Revenue of the sales team’s quota and drive the BCs team to hit monthly targets
• Train our Malaysian Business Consultants on sales techniques/skills, process, and product knowledge
• Responsible for KPIs and goals of your team of Business Consultants
• Curate and communicate country-specific product and pricing feedback and opportunities
• Represent StoreHub by assisting to manage and close large corporate client deals

You will need to have/be:

• A big passion for helping small businesses
• At least 4 years of doing Outbound Sales
• At least 2 years experience managing or working as a team lead for a Sales team
• Excellent people skills and are comfortable with presenting and explaining StoreHub’s products to our clients
• Able to create outbound solution messaging both in written and verbal form
• Solid knowledge and skills in customer orientation, product demonstration, sales techniques, and sales control systems
• Enjoy the challenge of working in a fast-paced data-driven sales environment
• Excellent command of both English and Bahasa Malaysia and/or Mandarin
• Excellent interpersonal, communication, and analytical skills
• Excellent organisational skills and ability to handle multiple tasks in a high-volume, fast-paced environment
• Ability to work in a dynamic, rapidly changing environment, adapting to changing requirements and collaborating with a wide range of colleagues to quickly deliver solutions
• Ability to facilitate cross-functional collaboration, especially regarding technical aspects
• Detail-oriented with demonstrated ability to self-direct, prioritise work, and meet deadlines
• Takes initiative on projects and assignments, seeks alternate solutions when necessary
• Highly motivated and results-oriented

What makes working at StoreHub awesome (and refreshing):

• Our people - for real  Our culture is unlike anywhere else, as we model ourselves on a pro-sports team where all of your colleagues are extraordinary at what they do, constantly challenging you to improve yourself and your team. Expect to work with some of the smartest and most interesting StoreHubbers who are highly effective collaborators.

• Culture of Candour.  We embrace directness, hate bureaucracy, and move fast. If you’re tired of ‘corporate nonsense’ you’ll feel right at home.

• Data availability.  The biggest benefit of using a lot of tools is that we have a LOT of data and easy access to analytics. We are problem solvers at heart, and we strive to fix issues at their root cause. With a focus on facts and data, we make informed decisions and consider multiple perspectives to find the best solutions

• Embracing Feedback: Courage and Growth.  At StoreHub, we highly value the courage to give and receive feedback as an integral part of personal and professional growth. We believe in correcting, teaching, and embracing new ideas fearlessly, holding ourselves and our teammates to high standards to achieve our full potential. Failure is not a setback but an opportunity to learn and grow, and we never shy away from pushing ourselves to be our best.

• It’s the Impact that counts.  We recognise that results are not tied to the number of hours put in to achieve them. There’s no reward for long hours with poor results and there’s no penalty for going home on time when you’re producing excellent work. Of course, to be great, most of us have to put in considerable effort, but hard work alone and long hours are not how we measure or talk about a person’s contribution. Instead, our model works best for people who highly value teammates who deliver consistent excellence.

• CADCHI.  Co-created values, a compass to achieve our mission: Communication, Authenticity, Discernment, Courage, Hunger, Impact.

At StoreHub, we don't just offer a job, we offer an experience. In addition to our unique culture, we provide a wide range of perks and benefits to help you thrive:

• Cutting edge tools.  If something can be automated, we’ll make it happen. You will be introduced to over 20 different tools we use that support basic tasks, so that we can focus our minds on the kind of work that matters.

• Sports events  sponsored by the company, including football, bouldering, basketball, squash, and more

• Team building activities  to help you bond and collaborate with your teammates

• Robust employee engagement framework with different activities every month to help you connect and build relationships with amazing Hubbers from other departments

• Reflection and feedback culture , with monthly one-on-ones with your coach to help you grow and receive in-depth individual feedback

• Career progression map  to help you build your own path within your team, with both expert and coach tracks, as well as internal movement opportunities to other departments

We do have all the other cool perks too:

• Free Nespresso coffee to fuel your productivity

• Fully stocked fridge and pantry - ice-cream, snacks, and other yummy treats

• Free Season Parking - no more roadside headaches

• Medical and Dental Outpatient Visits + Medical Insurance

• Apple MacBooks for everyone to help you do your best work

We are an equal opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.