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Production Support Engineer
3 months ago
Job Duties And Responsibilities
- Provide after-sales service support for Advantest’s advanced automated test and handling equipment such as installation, acceptance, upgrading, etc.
- Provide solutions and improvement in Production Yield and support Test operations in achieving optimized equipment utilizations.
- Identify and assist/lead technical projects/problem resolutions for customers.
- Identify opportunities for solution business in collaboration with the Service Sales team.
- Ensure deliverables in service contracts are met.
- Provide technical inputs to factory for product improvements/new designs.
- Provide consultancy services to customers for equipment performance improvements.
- Assist/lead equipment integration to customer’s factory automation systems.
- Provide engineering and technical support such as debugging test programs and test hardware.
Requirements
- Minimum Degree in Electronics / Electrical Engineering with 4 to 6 years of working experience in the semiconductor manufacturing industry.
- Experienced in handling semiconductor ATE equipment such as Tester & Handler.
- Knowledgeable in C++, script programming, and 93000 software/debugging tools will be an added advantage.
- Possess data-driven problem-solving skills and a quality mindset.
- Understand OEE (overall equipment effectiveness) and drive improvements.
- Knowledge in smart factory and production solutioning.
- Some experience in project management preferred.
- Strong problem solver with good technical capabilities, good communication skills, self-motivated, customer-focused, and result-oriented.
- Occasional travel required, sometimes on short notice.