Current jobs related to Technical Support Engineer - Malaysia - Logicalis Group (DE)

  • Technical Support Engineer

    4 weeks ago

    Malaysia Logicalis Group (DE) Full time

    Technical Support Engineer summary: Design, support, and execute digital transformation by uniting vision with technology expertise and industry insights.As a Technical Support Engineer at Logicalis, you will work with clients to design, implement, and maintain their network systems. Your expertise in Cisco Meraki and other network products will be essential...

  • Atm Technical Support Agent

    5 months ago

    Malaysia IntersoftKK Full time

    Malaysia **Experience**: Technical Helpdesk Associate - Japanese speaaking **Skills**:Technical Helpdesk Associate - Japanese speaaking **Required - Technical skills** - Basic technical knowledge of PC and OS. - Basic technical knowledge of the installation of SW and device driver. - Basic technical knowledge of adjusting mechanical machines, such as...

  • Technical Support Engineer

    1 month ago

    Malaysia Logicalis Group (DE) Full time

    Why choose Logicalis? As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer...

  • IT Technical Support

    1 month ago

    Malaysia dxc technology Full time

    Job Description: DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission-critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with...

  • Executive Technical Support

    4 weeks ago

    Malaysia TIME's group Full time

    Technical support role available for an Executive Technical Support position, requiring communication in English and Tagalog. Key responsibilities include managing customer inquiries via phone, email, and chat, as well as supporting the contact centre in a multilingual environment. Required skills include a diploma or degree in an IT-related field, strong...

  • Commercial Technical Specialist

    1 month ago

    Malaysia Refine Group Full time

    The Commercial Technical Specialist will play a critical role in bridging technical expertise with commercial strategies for steel sheet piling and foundation solutions . The role involves supporting the sales and technical teams by providing technical insights, ensuring the correct application of products in construction projects, and aligning with the...

  • Technical Sales Support Specialist

    5 months ago

    Malaysia GENO Management Full time

    Position : Technical Sales Support Specialist Salary : Up to RM 5,000 (Exclude Allowances) Location : Desa Aman Puri, Kepong Working Days / Time : 8.30am - 5.30pm / Mon - Fri **Job Scope** - This role requires to use the technical expertise to better connect with the customer by working along with the sales team. It also requires to liaison with the R&D...

  • Technical Safety Engineer

    4 weeks ago

    Malaysia Petroplan Full time

    Technical Safety Engineer who having an extensive knowledge in process safety engineering design as listed below.Hazardous ClassificationActive and Passive Fire ProtectionFire & gas systemFlare Radiation and dispersionEmergency Escape SystemRisk Analysis, Fire & Explosion Risk Analysis, QRAProcess Safety workshop HAZID, HAZOP, SIL determination (LOPA, Risk...

  • Technical Consultant

    6 months ago

    Malaysia Itron Full time

    **Description - External** **What will you be responsible for, exactly?** - Engage with customers to scope, design, document, implement and deliver process scenarios for the operations of the Itron solution deployed at the customer. - Assist with customer system deployment and solution testing, including identifying and triaging anomalies, and working with...

  • Individual Consultant: Technical Support for

    5 months ago

    Malaysia UNICEF Full time

    **Job no**: 572416 **Contract type**: Consultant **Duty Station**: Kuala Lumpur **Level**: Consultancy **Location**: Malaysia **Categories**: Child Protection UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their...

  • Technical Sale Executive

    5 months ago

    Malaysia T.A.G. Marine Sdn Bhd Full time

    **JOB DESCRIPTION** - Ensure up-to-date of vessel survey and current status. - In-charge of monitoring the movement of items to the vessels and from suppliers. - To compiling all report i.e PMS, Deck/Engine Log, Claim voucher, DO Sheet, etc. - Follow-up of documents with charterer inspector and surveyor. - Prepare docking specifications for the vessels and...

  • Network Support Japanese Speaking

    5 months ago

    Malaysia IntersoftKK Full time

    Malaysia **Experience**: Japanese Speaking Network Support Engineer **Skills**:Japanese Speaking Network Support Engineer Required Working from KL for supporting Japanese Cisco Customers Language/English - Fluent- Must read English technical Documents of Cisco documents, explain them to other in English and Japanese- Must create the problem/Improvement...

  • Executive Technical Support

    1 month ago

    Malaysia TIME's group Full time

    Executive Technical Support - Tagalog Language Support The Executive – Technical Support will be required to manage incoming calls, emails, and chat from customers pertaining to PCs, Laptops, and Electronic products and services. The position will require you to support the contact centre in spoken and written English & Tagalog . The Requirements for...

  • Technical Helpdesk Associate

    5 months ago

    Malaysia IntersoftKK Full time

    Malaysia **Experience**: Technical Helpdesk Associate (SHD) **Skills**:Technical Helpdesk Associate (SHD) - Provide technical support on operational or maintenance of a personal computers/Applications/ other products/ peripherals using documented procedures and available tools - Use appropriate troubleshooting techniques by using the relevant FAQ‘s and...

  • Systems Engineer

    4 weeks ago

    Malaysia CommScope Inc. Full time

    **Director, System Engineer**Lead our APAC Infrastructure System Engineering team, directing strategy and execution, supervising SE managers and teams, and serving as the primary technical interface for key enterprise campus and data center customers in APAC.Main ResponsibilitiesOwning strategy and overseeing execution for the regional APAC Infrastructure...

  • Technical Writer

    6 months ago

    Malaysia Technology One Limited Full time

    **How you'll make a difference...** Are you a wordsmith with a passion for simplifying complex concepts and transforming technical jargon into clear and concise language? Do you possess a talent for creating user-friendly documentation that makes a genuine impact on the end-users? If so, we have an exciting opportunity for you! As a Technical writer at...

  • Systems Engineer

    1 month ago

    Malaysia CommScope Inc. Full time

    In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. We are seeking a Director, System Engineer to lead our APAC Infrastructure System Engineering team. This role involves directing strategy and being responsible for all execution aspects. The director will supervise SE managers and teams and...

  • IT Technical Call Center

    6 months ago

    Malaysia ADB Safegate Full time

    We are ADB SAFEGATE. Our purpose is to lead the world in smart solutions to handle more aircraft and passengers safely, sustainably and efficiently at airports around the globe. **POSITION** Job Title: IT Technical Call Center Location: Malaysia - Selangor Contract type: Permanent Business Line: Providing the most extensive product and service portfolios,...

  • Rov Technical Manager

    5 months ago

    Malaysia Atlas Professionals Full time

    At the moment we have a vacancy for the permanent position of ROV Technical Manager in Malaysia. Interested? And do you have the necessary experience? **Job description**: - To lead a team of young and dynamic ROV Technicians to perform maintenance and ROV related repair works in our workshop - To be the technical authority for the ROV systems that are...

  • Gsd - di - Esb Support My (Esb Application Support

    5 months ago

    Malaysia CIMB Group Full time

    **Job Purpose **Key Responsibilities ** - To guide support team for issue resolution - To support ESB and its echo system live DR - To support ACI connector live DR activities and support PayNet maintenance activities - To lead support team and ensure PayNet service deterioration are identified as part of proactive monitoring, and appropriate actions are...

Technical Support Engineer

1 month ago

Malaysia Logicalis Group (DE) Full time

Technical Support Engineer required to design, support and execute clients' digital transformation by uniting their vision with technology expertise and industry insights.

As Architects of Change, Logicalis focuses on digital transformation by uniting clients' vision with technology expertise and industry insights. The company addresses customer priorities such as revenue growth, business efficiency, innovation, risk and compliance, data governance and sustainability.

A Technical Support Engineer will perform the following tasks and routines on a regular basis:

  • Familiar with Cisco Meraki and other network products.
  • Perform UTP & fiber optic patch cord patching activity between network switches and patch panel / fiber panel.
  • Perform basic network switch installation and setup.
  • Perform remote desktop support for other engineers.
  • Perform wireless AP installation.
  • Identify, track, cable dress & troubleshoot UTP & fiber optic patch cords.
  • Test every newly installed or relocated cable in accordance with established procedures.
  • Keep cables neatly tied and bundled while maintaining safety standards.
  • Record time and materials used.
  • Assist other team members with network equipment.
  • Work in various environments including outdoors in varying degrees of weather, at heights, and in small confined spaces.
  • Operate hand tools, power tools, ladders, and network test gear.

Key Requirements:

  • Must possess CIDB card.
  • Able to attend and update progress activity with stakeholders.
  • Familiar with site construction safety procedures & regulations.
  • Act as the first point of contact for clients with issues concerning their network and cabling equipment.
  • Interact with clients via phone, email or chat and provide concise written/verbal instructions.
  • Resolve issues related to network matters.
  • Prioritize and manage workflow.
  • Keep track of system issues and adhere to agreed timelines until resolved.
  • Follow standard procedures to resolve issues by connecting them to relevant internal departments.
  • Maintain procedural documents and reports.
  • Diagnose, troubleshoot, and resolve issues using customer input.
  • Monitor daily performance of technical systems.
  • Follow up with clients/other contractors, ensuring their network systems are functioning properly after troubleshooting.
  • Provide prompt, accurate feedback to customers.