Technical Helpdesk Associate
5 months ago
Malaysia
**Experience**: Technical Helpdesk Associate (SHD)
**Skills**:Technical Helpdesk Associate (SHD)
- Provide technical support on operational or maintenance of a personal computers/Applications/ other products/ peripherals using documented procedures and available tools
- Use appropriate troubleshooting techniques by using the relevant FAQ‘s and tools to identify and isolate the defects and follow guidelines on dispatching onsite engineer, if need arises
- Responsible to meet customer SLA’s agreed in place
- Responsible for setting customer expectation and escalate issues in case of need/process related to the higher level in order to resolve the issue to the customer's complete satisfaction
- Appropriately log all calls accurately in helpdesk database/ CRM /ticketing system for proper customer management
- Perform ad-hoc tasks as assigned from time to time.
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Technical Helpdesk Associate Japanese Speaking
5 months ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: Technical Helpdesk Associate - Japanese speaaking **Skills**:Technical Helpdesk Associate - Japanese speaaking - Provide desktop support for users - Troubleshoot and resolve - Escalate and coordinate with other IT departments as required - Japanese to English and vice versa translation - Any other work assigned by the Supervisor -...
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Atm Technical Support Agent
5 months ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: Technical Helpdesk Associate - Japanese speaaking **Skills**:Technical Helpdesk Associate - Japanese speaaking **Required - Technical skills** - Basic technical knowledge of PC and OS. - Basic technical knowledge of the installation of SW and device driver. - Basic technical knowledge of adjusting mechanical machines, such as...
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Would You Like to Come Back to Malaysia? 【atm
5 months ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: Technical Helpdesk Associate - Japanese speaaking **Skills**:Technical Helpdesk Associate - Japanese speaaking 【Number of hiring】 - 2 persons 【Job Description】 - Receiving the Service Requests from the customers, checking the details of the ATM issues. - Assigning ATM Field Engineers, negotiating with the local vender to...
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Shared Helpdesk in Malaysia at Cyberjaya
5 months ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: desktop,Network Engineer,system Engineer,Japanese speaking Customer support **Skills**:desktop,Network Engineer,system Engineer,Japanese speaking Customer support - Provide technical support on operational or maintenance of a personal computers/Applications/ other products/ peripherals using documented procedures and available...
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Technical Helpdesk Associate in Malaysia at
5 months ago
Malaysia IntersoftKK Full timeMalaysia **Experience**: desktop,Bilingual,Japanese speaking Customer support **Skills**:desktop,Bilingual,Japanese speaking Customer support - Provide desktop support for users - Troubleshoot and resolve - Escalate and coordinate with other IT departments as required - Japanese to English and vice versa translation - Any other work assigned by the...
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Technical Helpdesk Specialist
5 months ago
Malaysia TDCX Full time#BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive...
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Technical Project Manager
5 months ago
Malaysia Aidrivers Full timeKey Tasks - Coordinate internal resources and third parties/vendors for the flawless execution of project. - Contribute to technical development by ensuring technical development meetings industry standards. - Work with other technical leads to perform QA on components developed. - Ensure projects are delivered on time, within scope and within budget by...
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Technical Services
5 months ago
Malaysia HIPRA Full timeHIPRA is a pharmaceutical and biotechnological company focused on prevention and diagnosis for animal and human health, with a broad range of highly innovative vaccines and an advanced diagnostic service. HIPRA has a solid international presence in more than 40 countries, with its own subsidiaries, 11 diagnostic centres and 6 production plants strategically...
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Associate Consultant
1 month ago
Malaysia TIME's group Full timeSeeking a detail-oriented and proactive Associate Consultant to support project managers in talent management and organization development for global multinational companies. Growth Mindset is a subsidiary of TAO Consulting, a boutique consulting firm with expertise in Talent Management and Organization Development. TAO Consulting provides services to...
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Spatial Analyst
2 months ago
Malaysia Think City Sdn Full timeSpatial Analyst – Associate / Senior Associate The Strategy & Analytics (S&A) team focuses on generating evidence-based insights to guide urban policy-making, providing input into decision-making for cities at the strategic as well as tactical levels. We work to pioneer innovative ways of analysing, visualising and narrating urban issues for the...
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FRA Technical Accounting
4 weeks ago
Malaysia CTS Full timeJob Title: Technical Accounting SpecialistJoin a dynamic team driving financial excellence in a rapidly growing organization.Main Responsibilities:Communicate and coordinate regional Technical Accounting matters across commercial organizations, partners, and external auditors.Provide Technical Accounting direction for the region, ensuring compliance with...
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Digital Services Associate Consultant, Technical
5 months ago
Malaysia Rizing Full time**About Us**: **Description**: **Essential Functions**: - Understanding of business requirements and functional specifications to deliver technical solutions to address the requirements. - Develops technical specifications with a comprehensive unit testing plan. - Executes unit test plan to ensure desired functionalities are working as expected. - Creates...
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Customer Service Manager
5 months ago
Malaysia VYNCKE Full timeVACANCY LOCATION: Malaysia The Customer Service Manager is the customer’s contact point once the VYNCKE installation is in operation. Your goal is to maximize customer satisfaction during the full lifetime of the plant by selling service, spare parts supply, operational assistance, helpdesk, maintenance contracts, project upgrades and on-site service...
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Wfp Kuala Lumpur
5 months ago
Malaysia World Food Programme Full timeWe are seeking to fill the position of **Programme Associate G6**, based in the **UNHRD Kuala Lumpur Hub**. Malaysian Residents holding a valid passport and/or identity card, or a valid Resident Permit to work and live in the country; and Reside within commuting distance (100-kilometer radius or distance that can be covered within 1.5 hours by car or public...
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IT Service Delivery Specialist
6 months ago
Malaysia Insulet Corporation Full timeInsulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating. - We...
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Programme Associate
6 months ago
Malaysia UNICEF Full time**Job no**: 569722 **Contract type**: Temporary Appointment **Duty Station**: Kuala Lumpur **Level**: G-6 **Location**: Malaysia **Categories**: Programme Management UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their...
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Service Desk Agent
5 months ago
Malaysia Fujitsu Full time**Role Purpose**: **Responsibilities**: - Troubleshoot and resolve technical issues. - Escalate issues to the appropriate level of support as needed. - Document all customer interactions in the ticketing system. - Maintain a high level of customer satisfaction. - Collaborate with other members of the IT team to resolve complex issues. **Skills &...
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Customer Experience Executive
6 months ago
Malaysia N2N Connect Full time**Responsibilities**: - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the day-to-day operations of IT Service Helpdesk & Customer Services. - To provide customer service to brokers, service information, resolving problems, attend to enquiries. - Routinely examine, monitor for defects / downtimes. - Coordinate...
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Underwriting Manager/lead
6 months ago
Malaysia Chubb Full timeThe position is responsible for managing timely & professional underwriting service to internal and external stakeholders, including but not limited to policy holders, agents and brokers. **Major Duties and Responsibilities**: - To achieve underwriting targets, financial plans and manage the overall underwriting, administration and operation of the class...
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FRA Technical Accounting
1 month ago
Malaysia CTS Full timeSummary Embedded in the APMA, Japan & China regional commercial finance leadership team/s, responsible for managing and coordinating all aspects of Technical Accounting in the region, with the goal of delivering robust technical expertise to decision making and transactional planning and recording; building FRA’s R2R and IFRS technical capability in the...