Customer service officer

Full time Add expected salary to your profile for insights Responsible to receive, process and respond to customers orders on time and inquiries in a professional and prompt manner To set a good model to the customer service department and corrective action (if necessary)Ensure the process of customers' orders, monitor the entire sales order delivery process...

Job Summary:We are seeking a highly skilled and experienced Duty Officer to join our team at TIME's group. As a Duty Officer, you will be responsible for handling and managing all Memorial Hall related issues, coordinating with Service Consultants, and providing exceptional customer service to our clients.Key Responsibilities:Issue Resolution: Handle and...

Preferably with at least 1 year working experience front line, servicing customers/ guests service industry for retail. - Good command of Bahasa Malaysia and English (oral and written). - Conversant in other local dialects preferred and would be added advantage. - Computer literate (Microsoft office). - Good interpersonal and communication skills. - Warn...

Job SummaryWe are seeking a highly skilled and experienced Security Officer to join our team at Courtyard by Marriott. As a Security Officer, you will be responsible for ensuring the safety and security of our guests and employees.Key ResponsibilitiesPatrol all areas of the property to prevent and detect crimeMonitor CCTV cameras and respond to alarmsAssist...

Main ResponsibilitiesThe primary objective is to train all new staff who are in the Front Office Department and to develop the skills and ability of these staff, both old and new, to perform their jobs in an efficient and courteous manner.To act as a trouble shooter to the guests, thereby continually working towards the betterment of guest satisfaction and...

Main ResponsibilitiesThe primary objective is to train all new staff who are in the Front Office Department and to develop the skills and ability of these staff, both old and new, to perform their jobs in an efficient and courteous manner.To act as a trouble shooter to the guests, thereby continually working towards the betterment of guest satisfaction and...

**Benefits**: - Monthly attendance allowance RM200 - Monthly performance incentives up to RM600 - Annual Bonus - Training will be provided. - 6 off days per month. - Uniform provided - Off on certain festival days **Job description**: - Handles Front Desk Operations such as handling customer arrivals registration, departures and walk-in request. -...

**Benefits**: - Monthly attendance allowance RM200 - Monthly performance incentives - Annual Bonus - Training will be provided - 6 off days per month - Uniform provided - Off on certain festival days **Job description**: - Handles Front Desk Operations such as handling customer arrivals registration, departures, and walk-in request. - Responding promptly...

About the RoleConsumer Financial ServicesAs a key member of our Consumer Financial Services team at OCBC, you will play a vital role in serving our customers across Singapore, Malaysia, Indonesia, and China. Our customer proposition caters to high net worth, premier, and emerging affluent individuals through our premier private, wealth management, and...

Job SummaryWe are seeking a highly skilled and experienced Security Officer to join our team at Hilton Worldwide, Inc. As a Security Officer, you will be responsible for maintaining the safety and security of our hotel and its guests.Key ResponsibilitiesMaintain a Safe and Secure EnvironmentConduct regular patrols of the hotel premises to identify and...

**Responsibilities**: - Resolve product or service problems by clarifying the customer's complaint by determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment. - To assist in following up with inbound sales inquiries. - Compiling daily lists of leads and delegating them to...

**Requirements** - Prior experience in customer service is preferred - Strong multi-tasking and organizational skills - Proficient in Microsoft Office, particularly Excel - Effective communication skills in both spoken and written English and Bahasa Malaysia; proficiency in Mandarin is advantageous. - Able to manage high volumes of customer interactions...

Job SummaryWe are seeking a highly skilled Field Service Engineer to join our team at TIME's Group. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our customers.Key ResponsibilitiesTechnical Support: Provide on-site and off-site technical support to customers, including installation,...

**Responsibilities**: - Manage and maintain Service Level Agreements on response rate and time, productivity and Quality Matrices (CSAT/resolution time). - Resolve service issues by understanding complaints, providing optimal solutions, and ensuring follow-up until resolution is achieved. - Maintain a professional and positive attitude to provide the best...

Job Description: The Duty Manager assists the Assistant Front Office Manager & Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guest satisfaction. This role efficiently coordinates the day-to-day operation of the Front Desk and Guest...

Job Description: The Duty Manager assists the Assistant Front Office Manager & Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guest satisfaction. This role efficiently coordinates the day-to-day operation of the Front Desk and Guest...

Company Description **About Experian** Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to...

Job Highlights - Competitive annual package, Shift Allowance, Quarterly Bonus and Year-end performance bonus. - Young, Passionate & Friendly Working Environment. - Rewarding career development with regional exposure. - Team building, creation, birthday party, free flow of snacks and drinks. **Responsibilities**: - Answering queries and resolving client...

**Requirements** - ABLE TO DO NIGHT SHIFT - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields (i.e. E-Commerce, Telemarketing, Billing, Customer Liaison etc) is an added advantage - Ability to create and produce documents very carefully (very important). - Besides _Malay_ language,...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...