VIP Customer Service

Utilize WhatsApp and other channels to gather contact information of lost users and add them back to the platformInitiate and maintain contact with users through various means, such as voice communication, daily chat, and game interaction, to enhance user activity and loyaltyDaily maintenance and tracking of user interactions, guiding users to actively...

Job summaryContact users through Whats APP and other methods Maintain contact with VIP users to increase activity and loyalty Daily maintenance and tracking of VIP usersJob seniority: mid-to-senior levelResponsibilities• Contact users through Whats APP and other methods• Establish and maintain contact with VIP users• Increase VIP user activity and...

Job summaryContact users through Whats APP and other methods Maintain contact with VIP users to increase activity and loyalty Daily maintenance and tracking of VIP usersJob seniority: mid-to-senior levelResponsibilities Contact users through Whats APP and other methods Establish and maintain contact with VIP users Increase VIP user activity and loyalty Daily...

**Job ID** **22637** **Position Title** - VIP Personal Shopper **Industry** - Consumer Products/FMCG - ・VIP customers are warmly welcomed upon their visit to the department store. A dedicated representative accompanies them, providing assistance with shopping, explaining products, and offering necessary support. - Private Shopping Services: - ・VIP...

DUTIES AND RESPONSIBILITIES: Primary Job Functions: • Answer incoming calls including email and chat in a timely manner • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives • Build sustainable relationships and engage customers by taking the extra mile • Keep the customer’s privacy...

DUTIES AND RESPONSIBILITIES: Primary Job Functions: • Answer incoming calls including email and chat in a timely manner • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives • Build sustainable relationships and engage customers by taking the extra mile • Keep the customer’s privacy...

Manage all inbound communication channels including calls, live chats, and emails regarding customer inquiries, complaints, feedback, and other product-related issues. Exceed customer expectations by delivering exceptional service and providing accurate information. Quick problem-solving skills and creative thinking abilities.Proficiency in English and...

Use Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.Provide customers with accurate consultation.Help customers answer questions, coordinate and get closer to customers. As a customer service specialist, you will respond to and accept customers'...

 Use Mandarin, English or Cantonese as the medium of communication, assist in answering or replying to customers, and provide customers with standard services.Provide customers with accurate consultation.Help customers answer questions, coordinate and get closer to customers.  As a customer service specialist, you will respond to and accept...

**Tasks and duties** - Building relationships with prospective clients. - Convincing customers to purchase products and services. - Answering customers’ concerns and queries. - Gathering feedback from customers. - Conducting market research to identify customers’ needs and selling strategies. - Representing an organisation at trade fairs and other...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

As a Marketing Assistant, you will play a vital role in supporting the marketing team and assisting with various marketing activities. You will contribute to the development and implementation of marketing strategies, campaigns, and initiatives to promote our products or services. This position requires strong organizational skills, creativity, and the...

Primary Job Functions: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**Customer Service Logistic Support Centre** **-Traditional Mandarin+B2 English**) (Should speak/read/write traditional Chinese) and English B2 **Salary**: RM4,000.00 - RM4,200.00 per month Schedule: - Rotational shift Supplemental pay types: - Commission pay **Experience**: - Customer service: 1 year (preferred) **Language**: - Mandarin...

**Minimum Requirements**: - Relevant working **experience in contact center as customer services** is preferred or **fresh graduate**. - **Minimum Diploma Holder or higher is preferred, major in IT/Computer & Engineering ONLY.**: - Knowledge of customer service practices and principles - Excellent data entry and typing skills. - Superior listening, verbal,...

Position Overview: We are seeking a motivated and detail-oriented intern to join our team in the financial industry. As a Financial Industry Intern, you will have the opportunity to gain practical experience and develop your skills in areas such as financial analysis, investment, risk management, and client services. This internship will provide valuable...

**Location: KL Sentral (Accessible by LRT, MRT, KTM, Monorail)** **Job Descriptions**: - Responds to customer inquiries, concerns and requests regarding all products and services. - Answer customer inquiries regarding products and service questions; suggest information about other products and services. - Inform customers of sales promotions and services,...

**ROLE**:Customer Service Executive Mandarin (+ Basic English) **LOCATION**: - KL Sentral **JOB SCOPE**: 职位类型：全职, 其他 薪资： RM3,000.00至RM4,000.00（每月 ） 工作语言: - 中文 (必填) - 流利英文 (必填)

Languages - Mandarin+B2 English Profile - Customer Service Location - KL Sentral Hours of Operation - Operation Hours 7am-8pm [5 days work per week] Min. Requirements - Minimum Diploma Holder major in IT/Computer or Engineering/Science Stream (Fresh Graduates or with experiences) Education - Diploma above **Minimum Requirements**: - Relevant working...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...