Customer Service Officer

4 weeks ago


Malaysia Vtech Network Technology Sdn Bhd Full time

Job Responsibilities:Handle all customer inquiries/complaints in specific language markets via live chat, social media, and other communication tools.Build good relationships with new and old customers via phone/chat toolsHandle product-related inquiries, complaints, or any product-related issues via email or online under company guidelines.Understand customer problems and provide the most appropriate solutions.Requirements:1. College degree or above, preferably fluent in Chinese and English2. Able to withstand greater work pressure, have good communication and understanding skills, work meticulously, and have professionalism3. Strong adaptability and calm response to emergencies4. Fluent speaking and writing skills in Chinese preferred5. Willing to work in the Philippines**The company will provide 6 months of operational training [if you have no experience]Benefits:1. Flight Ticket provided2. Working Visa 9G3. Provide meals, accommodation and transport, includes allowance4. 2-4 person per hostel, with air-cond, washing machine, fridge etc included5. 15 days Annual Leaves6. Birthday bonus provided7. KPI Bonus8. Annual Bonus



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