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Customer Service Representative
3 weeks ago
Excellent telephone etiquette (professional, confident and patient)Handle incoming customer enquiries over the telephoneAble to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.) or handle walk-in customers by providing accurate, efficient, and quality service.Identify cause of problems and recommend solutionsWorking Days5 working days, 2 rest days (can be on weekend or weekdays)Working ShiftMorning8:00am-5:00pm9:00am-6:00pmEvening1:00pm-10:00pm3:00pm-12:00am
RequirementsAble to start immediatelyMin. STPM/Diploma holders (fresh graduates) are also encouraged to applyGood command in English and Bahasa Malaysia (read, written, and spoken)Computer literate with basic knowledge of MS Office applications,Pass pre-phone interview & written assessments
Annual Increment (Based on performance)Annual Bonus (Based on performance)Remuneration PackageBasic salary: RM2,150.00 (Fixed)KPI allowance: Maximum RM1000.00 (performance based)Shift allowance (depends on working shift)OT allowance (If applicable) Location: Level 10, U Mobile HQ, Berjaya Times Square, Jalan Imbi Kuala Lumpur
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Customer Service Representative
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Berjaya Times Squareimbi Kuala Lumpur Kuala Lumpur Malaysia Telecontinent Sdn Bhd Full timeExcellent telephone etiquette (professional, confident and patient)Handle incoming customer enquiries over the telephoneAble to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.) or handle walk-in customers by providing accurate, efficient, and quality service.Identify cause of problems and recommend...
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Customer Service Representative
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Customer Service Representative
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Berjaya Times Squareimbi Kuala Lumpur Kuala Lumpur Malaysia Telecontinent Sdn Bhd Full timeExcellent telephone etiquette (professional, confident and patient)Handle incoming customer enquiries over the telephoneAble to handle incoming customer enquiries over the digital channels (e.g. Emails, Facebook, Twitter, etc.) or handle walk-in customers by providing accurate, efficient, and quality service.Identify cause of problems and recommend...
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