Team Leader, Cash
1 month ago
Business Segment: Personal & Private Banking
Location: ZA, Eastern Cape, Butterworth, 7 Mthatha Street
To manage a team of Level 1 Cash Consultants who take demand from walk-in customers for any cash related matters (e.g. teller, ATM) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.
Qualifications
Minimum Qualifications
Experience
- Branch Operations
- Forex Skills are a requirement
- 3-4 yearsPrevious branch banking experience in the front line (e.g., telling, treasury).
- Knowledge of the procedures and the interdependencies of the various functions performed in the branch.
- Generating Ideas
- Exploring Possibilities
- Providing Insights
- Adopting Practical Approaches
- Banking Process & Procedures
- Client Retention
- Customer Acceptance & Review (Consumer Banking)
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