Customer Service Officer

Responsible for local and overseas customers/clients, where the work languages used are English, Malay and Chinese.Respond to customer/client inquiries and provide comprehensive support via various communication channels, including phone, email and live chat.Assist customers/clients with trading account registration, onboarding and verification...

**Customer Service Executive** **Xiaomi Authorized Service Center (One Service Republic SDN BHD) - Plaza Low Yat** **RESPONSIBILITY**: - Handle customer service on-site - Resolve customer problem and issue - Do admin and any related task **REQUIREMENT**: - Minimum SPM Speak Malay and English - Willing to learn & start from below - Availability to work...

Attend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect feedback and establish a...

Attend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect feedback and establish a...

Perform and support any other general administrative duties to the departmental as and when required by the immediate supervisor. - To serve and ensure details of visitor are well recorded in the record book. - To identify item required, purchase with cost comparison. - To follow up and check all invoices and utilities bill and process payment accordingly. -...

Attend to all customer inquiries through various channel of communication - Provide a positive, empathetic, enthusiastic and professional service towards the customer at all times - Proficient in company products and services knowledge to provide accurate information to customer in a timely manner as per company regulations - Collect feedback and establish a...

**Customer Service Executive** Samsung Authorized Service Center Pavilion Mall, Kuala Lumpur. **Responsibilities**: - Handle customer service on-site - Resolve customer problem and issue. - Do admin and any related task **Requirement**: - Minimum SPM Speak Malay and English - Willing to learn & start from below Availability to work shift hours,including...

**Essential / Key Duties & Responsibilities**: 1. Answering calls from the Branches, Agents and Customers regarding Unit Trusts. 2. Provide customer service to customer and agents who walk in at the counter. 3. Follow up for incomplete transactions submitted by branches, agents and customers. 4. Handling written enquiries related to agent and...

To handle inbound, outbound, escalation calls and e-mail correspondence from customers, providing customers with answers to their technical issues, general and product enquiries as well as giving billing information provided by the system.Each Customer Service Professional will ensure that each transaction is handled in a way that contributes to overall...

**What will you do?** - Attending **back-end process** for Bank consumer throughout **Malaysia**, **Taiwan**, **Hong Kong **etc. - Handling enquiries related to overdraft account and banking on a daily basis - Ability to provide First Call Resolution to consumers - Attend to any ad-hoc tasks - Must be willing to work in the office (for Training Only) -...

Terms and conditions applies - your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation with SRG AP. **Job Description**: Job Highlights - MNC Company & Professional Career Exposure - Easy...

Manage large amounts of incoming phone callsIdentify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of...

Job Description: - Assist in retail operation - Assist in stock management - Attend to walk in customer inquiries and deliver excellent customer service Job Requirement: - Polite and presentable - Able to converse well in English & Bahasa, Mandarin (Added advantage) - Able to commit flexible based on rotational shift basis - Possess knowledge in Jewelry...

Job Scope & Responsibilities:To attend to customer bookings for export / import shipmentsTo process the booking confirmations / nominations with carriers and overseas officesTo process import / export documentations (HBL, MBL, Permits, Trucking Orders)Process value added requirements as per specific customer's SOPIssuing of payment vouchersPre-alerts and...

**Responsibilities**: - Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order - Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure...

**Job description** THE JOB SCOPE - Be visible in the hotel lobby and other public areas - Assist the Hotel Manager with the management and support of daily Front Office Operations - Manage and support the Front Office team, ensuring that brand standards are met and guest expectations are exceeded - Check and ensure all assigned rooms are prepared in...

The person aspiring to work as Control Room Agent/ Customer Representative should expect to perform the responsibilities, duties, and tasks given. He/she is responsible for providing customer support on any issues within the organization - this could be by telephone, internet, or a face to face support. They can also be referred to as the basic point of...

**Key Accountabilities** - Receive, inspect and unpack all incoming shipments highlighting any discrepancies, damages and delay in shipment - Responsible for stock movements including local customer deliveries, return transfers to warehouse, inter-store transfers and price labelling - Keep track of inventory situations and report on product status - Perform...

**Job Overview** We’re a vibrant beauty, wellness and healthcare company on a high growth trajectory. We are seeking a dedicated and detail-oriented individual to join our team as a Customer Service Officer. **Responsibilities** Customer Journey - To handle new customers’ registration - Welcoming customer, serving tea, and ensuring PIC is there to...

**Basic Responsibilities: -** - To be responsible for all incoming and outgoing mail. A register for outgoing mail shall be maintained. **Specific Responsibilities: - ** - Handle tough or complex customer issues by analyzing said problems and provide effective solutions in addressing customer complaints. - Use customer service practices and procedures to...