Offline Operations Manager/Assistant Manager

3 weeks ago


Malaysia Publicis Groupe Full time
  • Full-time
Company Description

About Publicis Groupe

Publicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world’s third largest communications group. With more than 80,000 people in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health.

Since 2014 and the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model connecting data, creativity and technology. We have continued on that journey with the 2019 acquisition of Epsilon to further scale our data led offering and provide true momentum to our clients' own transformation.

This model, with a country led approach, is called the “Power of One” and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation.

It breaks down the silos between Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health making them work seamlessly and efficiently to help clients transform marketing and business at scale.

Never has our vision and drive for Power of One been as demonstrable as in the role of the Global and Regional Client lead. The Publicis Groupe is a brand led organisation powered by data driven global Practices and has our clients at the absolute core of our business. The role of a RCL is essential for driving growth, for understanding and leading our clients' own transformation through delivering the true scale of our agencies' capabilities. A RCL sets the vision, builds a culture of collaboration and curates a team of experts from our whole Groupe to deliver on that promise. They are true leaders with responsibility for revenue, profitability and leading the relationship with our clients. We could not be more committed to delivering excellence and we articulate our approach to that as follows;

Clients Come First : The entire Publicis Groupe transformation was designed to put clients at the center of all we do. Their needs and objectives drive the solutions we provide in order to help them win and grow.

We are Seamless : We have created the powerful role of the Regional Client Leader. One person who acts as one point of access and one point of accountability to tap an 80,000-deep pool of talent - free from silos, legacy, and convention.

We are Frictionless : We have unified P&Ls and removed all operational barriers that enable true collaboration.

We are Modular : The core benefit of our new organization is not only in the depth and range of capability but, more importantly, in our ability to configure situationally; the ability to configure around individual client needs and an open architecture to plug & play world class partners when needed. Modularity is critical as it enables a future proof way for this organization to support innovation now and keep pace with the changes that show no sign of stopping.

We are United : By fusing together our creative, intelligence, and technology expertise, we are able to provide clients with transformative ideas and consumer experiences, unlike any other agency or holding company in the marketplace.

Job Description

As an Offline Operations Manager/Assistant Manager, you will be responsible for managing TV media and landscaping, which includes (but is not limited to) creating new viewership reports/media landscape updates or maintaining/updating the existing reports and maintaining a good relationship with media owners. This role focuses on managing and ensuring operations run smoothly.

We are seeking individuals with a high level of engagement who can work in a collaborative creative environment.

Role Responsibilities:

  1. Creating new viewership reports/media landscape updates or maintaining/updating the existing reports.
  2. Creating new monthly deal management and updates or maintaining the existing reports.
  3. Creating new CPRP Tracker (weekly) and updating for weekly reporting.
  4. Assisting I&B and planning team with the implementation of campaigns, events, or roadshows.
  5. Assisting PMX team with the reporting for annual, half-yearly, and quarterly buying reviews.
  6. Maintaining a good relationship with media owners.
  7. Developing and growing internal/external relations.
Qualifications

5+ years of experience in client management, business partner relationship, and media industry knowledge (Consumer, Business or Brand Insights)

Possess vast knowledge of TV media & landscape

Proficient in MS Office (Excel, PowerPoint)

Able to maintain good relationships with media vendors

Accountable for their part of work

Maintain good relations with media owners (TV + Digital)

Additional Information

Our employee benefits package comprises the following:

Generous leave entitlements, including birthday leave, rest day, and family care leave.

Additional Company closure for all 4 major festive celebrations.

Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.

Life and personal accident insurance and group hospitalization and surgery.

A hybrid working schedule with Friday disconnects.

Rest, Relax & Recharge - office closure last week of December every year.

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