Live chat specialist
1 month ago
Job Description:We are looking for a dedicated and reliable Live Chat Specialist to join our remote team at Hilton. As a Live Chat Specialist, you will be responsible for providing exceptional customer service through online chat support. This is a part-time entry-level position with no prior experience required. Ideal candidates will have a strong attention to detail and critical thinking skills.Responsibilities:- Respond to customer inquiries and provide support via live chat- Assist customers in booking reservations, answering questions, and resolving issues- Maintain a high level of customer satisfaction by delivering excellent service- Collaborate with other team members to ensure a seamless customer experience- Stay up-to-date on product information and promotions to provide accurate information to customers- Follow company policies and procedures to ensure efficient operationsRequirements:- Strong communication skills, both written and verbal- Ability to multitask and prioritize workload effectively- Basic computer skills and proficiency in using live chat platforms- Must be able to work remotely in a quiet and professional work environment- Ability to work independently and show initiative when addressing customer needsPersonality Traits:- Dedicated- ReliableSoft Skills:- Attention to detail- Critical thinkingBenefits:- Company transportation- Disability insurance- Parental leaveWorking Environment: Thrive in an energetic and rapidly evolving work setting.Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment. How to apply: Apply on Grab Jobs and you will be notified if shortlisted for the job.
We have other current jobs related to this field that you can find below
-
Remote web chat specialist
4 weeks ago
Pulau Pinang, Malaysia Mr Diy Group Full timeJob Description:MR DIY Group is seeking a highly motivated and resilient Remote Web Chat Specialist to join our team in George Town, Penang, MY. As an Associate Level position, the ideal candidate should have at least 2 years of experience in a similar role. Responsibilities:- Respond to customer inquiries and provide support through web chat- Assist...
-
Remote web chat specialist
1 month ago
Pulau Pinang, Malaysia Mr Diy Group Full timeJob Description:MR DIY Group is seeking a highly motivated and resilient Remote Web Chat Specialist to join our team in George Town, Penang, MY. As an Associate Level position, the ideal candidate should have at least 2 years of experience in a similar role. Responsibilities:- Respond to customer inquiries and provide support through web chat- Assist...
-
Remote customer care specialist
1 month ago
Pulau Pinang, Malaysia Westports Holdings Berhad Full timeJob Description:We are looking for a Remote Customer Care Specialist to join our team at Westports Holdings Berhad. This part-time position is based in George Town, Penang and is ideal for entry-level candidates with 0 years of experience.Responsibilities:- Handling customer inquiries via phone, email, and chat in a professional and timely manner- Providing...
-
Demand Management Analyst
2 weeks ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 07 **The Role**: Demand Management Analyst The Team is the leading source of information and insights in critical areas that shape today’s business landscape. Customers around the world rely on us to address strategic and operational changes in several industries, including Mobility, Commodity...
-
Anaplan Specialist
2 weeks ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 08 **Job Role**: Anaplan Specialist **About the Role**: This is for an Anaplan Specialist part of Anaplan Innovation Hub program, which is a central value column of the S&P Global Finance. This person will interact directly with community users, providing front line support, meeting end users ‘Where...
-
Reconciliation Specialist, Commodity Insights
2 weeks ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 08 **The Role**: Reconciliation Specialist, Commodity Insights Fulfillment **The Location**: 38 JALAN SULTAN AHMAD SHAH, Penang, Malaysia **What’s in it for you**: As a Fulfillment Reconciliation Specialist, your role involves ensuring accuracy and consistency in the data reconciliation process for...
-
Specialist, Accountant
2 weeks ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 08 **The Role**: Specialist, Financial Accounting (Record to Report) **The Team**: Be part of a global record to report team and collaborate with domestic and international retained staff; third parties; Treasury; Intercompany; AP & OTC teams, and all global business units focusing on achieving team /...
-
Client Services Executive
2 weeks ago
Pulau Pinang, Malaysia Cisive Full timeCisive is a global provider of compliance-driven human capital management and risk management solutions. The company’s core onboarding and pre-employment background screening offering provides clients with a streamlined, high quality, and regulatory compliant solution. Cisive is a growing global organization, and we continue to make significant advances in...
-
Transaction Tax Specialist
2 months ago
Pulau Pinang, Malaysia S&P Global Full time**About the Role**: **Grade Level (for internal use)**: 09 **About the Role**: **Responsibilities and Impact**: Support Tax on S&P Global Inc’s Enterprise projects Participate in system testing and validation of transactions as part of S&P’s projects and tax process improvement priorities. Collaborate with project team members and workstreams on...
-
Customer Service Representative
1 month ago
Jalan Argyll , George Town Pulau Pinang Malaysia Teleperformance Malaysia Sdn Bhd Full timeDeliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.Execute client instructions, resolve issues, and cross-sell bank products.Gather feedback, meet productivity standards, and continuously improve service quality.Stay updated on products and skills through training. Identify and address financial...
-
Customer Service Representative
1 week ago
Jalan Argyll , George Town Pulau Pinang Malaysia Teleperformance Malaysia Sdn Bhd Full timeDeliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.Execute client instructions, resolve issues, and cross-sell bank products.Gather feedback, meet productivity standards, and continuously improve service quality.Stay updated on products and skills through training. Identify and address financial...
-
Customer Service Representative
4 weeks ago
Jalan Argyll , George Town Pulau Pinang Malaysia Teleperformance Malaysia Sdn Bhd Full timeDeliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.Execute client instructions, resolve issues, and cross-sell bank products.Gather feedback, meet productivity standards, and continuously improve service quality.Stay updated on products and skills through training. Identify and address financial...
-
Customer Service Executive Mandarin
4 weeks ago
Jalan Argyll , George Town Pulau Pinang Malaysia Manpower Staffing Services (Malaysia) Sdn. Bhd. Full timeProvide online customer service through a live chat support system.Managing and monitoring social medial platformsIdentifying customer needs and helping customers use specific featuresExperience as a Customer Support or similar CS role is a plusHandling day to day escalation from customers.You can connect with me directly on * OR WhatsApp me on +* for more...
-
Customer Service Executive Mandarin
1 month ago
Jalan Argyll , George Town Pulau Pinang Malaysia Manpower Staffing Services (Malaysia) Sdn. Bhd. Full timeProvide online customer service through a live chat support system.Managing and monitoring social medial platformsIdentifying customer needs and helping customers use specific featuresExperience as a Customer Support or similar CS role is a plusHandling day to day escalation from customers.You can connect with me directly on * OR WhatsApp me on +* for more...
-
Customer Service Representative
4 weeks ago
Jalan Argyll 170, George Town Pulau Pinang Malaysia 10050 Teleperformance Malaysia Sdn Bhd Full timeDeliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.Execute client instructions, resolve issues, and cross-sell bank products.Gather feedback, meet productivity standards, and continuously improve service quality.Stay updated on products and skills through training. Identify and address...
-
Customer Service Representative
1 month ago
Jalan Argyll 170, George Town Pulau Pinang Malaysia 10050 Teleperformance Malaysia Sdn Bhd Full timeDeliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.Execute client instructions, resolve issues, and cross-sell bank products.Gather feedback, meet productivity standards, and continuously improve service quality.Stay updated on products and skills through training. Identify and address...
