Customer Service Representative

1 month ago


Jalan Argyll George Town Pulau Pinang Malaysia Teleperformance Malaysia Sdn Bhd Full time
Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.
Execute client instructions, resolve issues, and cross-sell bank products.
Gather feedback, meet productivity standards, and continuously improve service quality.
Stay updated on products and skills through training. Identify and address financial needs, safeguard customer information, and maintain brand loyalty.
Collaborate with team members to enhance customer support and adhere to company policies and performance indicators

Fluent in both English, and Mandarin (reading, writing and speaking)

Fresh graduates are welcome with Degrees in the following disciplines:

English with Communication, English for Professionals, Mass Communication, or any related field6 months to 1 year of minimum experience in Customer Service in Banking Industry preferred.

Willing to work rotational shiftOpen to relocating to Penang.

Join an International Company with a dynamic, youthful workplaceOngoing training and development opportunities.

EPFSOCSO

  • George Town, Malaysia GrowthFn Full time

    Job Description: We are seeking a motivated and enthusiastic Customer Service Representative to join client's Guest Hosting team. In this role, you will be responsible for providing exceptional customer support on behalf of our esteemed client. As a key representative, you will be the first point of contact for guests and customers, ensuring their queries...


  • Jalan Argyll 170, George Town Pulau Pinang Malaysia 10050 Teleperformance Malaysia Sdn Bhd Full time

     Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.Execute client instructions, resolve issues, and cross-sell bank products.Gather feedback, meet productivity standards, and continuously improve service quality.Stay updated on products and skills through training. Identify and address...


  • Jalan Argyll 170, George Town Pulau Pinang Malaysia 10050 Teleperformance Malaysia Sdn Bhd Full time

     Deliver prompt customer support via various channels (calls, email, live chat) with professionalism and efficiency.Execute client instructions, resolve issues, and cross-sell bank products.Gather feedback, meet productivity standards, and continuously improve service quality.Stay updated on products and skills through training. Identify and address...


  • Pulau Pinang, Malaysia Astro Malaysia Holdings Berhad Full time

    Job Description:Astro Malaysia Holdings Berhad is seeking a part-time Customer Support Representative to join our team in George Town, Penang. As an Associate Level position, the ideal candidate should have at least 2 years of experience in customer support roles.Responsibilities:1. Provide excellent customer service and support via phone, email, and chat...


  • Pulau Pinang, Malaysia Astro Malaysia Holdings Berhad Full time

    Job Description:Astro Malaysia Holdings Berhad is seeking a part-time Customer Support Representative to join our team in George Town, Penang. As an Associate Level position, the ideal candidate should have at least 2 years of experience in customer support roles.Responsibilities:1. Provide excellent customer service and support via phone, email, and chat...


  • George Town, Penang, Malaysia Teleperformance Malaysia Sdn Bhd Full time

    **Job Details Job Title: Customer Service Representative Cantonese Speaking TP Code: JS-B001oo CSS-Cantonese Location: GTower, 199 Jalan Tun Razak, Kuala Lumpur Shift: 5 working days (rotational shift)Job Highlights Join an International Company with a dynamic, youthful workplace. Premium workspaces On site Trainings & Career DevelopmentOverviewSo, what will...


  • George Town, Penang, Malaysia Gratitude Inc. Full time

    Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:VoiceKey Skills: Customer Service BPO Call center International BPO BPO/ITES Customer Service Agent Mandarin or Cantonese Voice Support Job Title: Customer Service Representative (Mandarin...


  • Jalan Argyll , George Town Pulau Pinang Malaysia Manpower Staffing Services (Malaysia) Sdn. Bhd. Full time

    Provide online customer service through a live chat support system.Managing and monitoring social medial platformsIdentifying customer needs and helping customers use specific featuresExperience as a Customer Support or similar CS role is a plusHandling day to day escalation from customers.You can connect with me directly on * OR WhatsApp me on +* for more...


  • Jalan Argyll , George Town Pulau Pinang Malaysia Manpower Staffing Services (Malaysia) Sdn. Bhd. Full time

    Provide online customer service through a live chat support system.Managing and monitoring social medial platformsIdentifying customer needs and helping customers use specific featuresExperience as a Customer Support or similar CS role is a plusHandling day to day escalation from customers.You can connect with me directly on * OR WhatsApp me on +* for more...


  • George Town, Penang, Malaysia GrowthFn Full time

    Job Description:We are seeking a motivated and enthusiastic Customer Service Representative to join client's Guest Hosting team. In this role, you will be responsible for providing exceptional customer support on behalf of our esteemed client. As a key representative, you will be the first point of contact for guests and customers, ensuring their queries and...


  • George Town, Malaysia IDEALWORKS PRO SDN BHD Full time

    Role Description: 1. Able to performs great customer service and gain more revenue for clients 2. Communicate effectively to customers queries through face to face 3. Meet and interact with customers to maintain long term sustainable relationship 4. Plan sales and marketing strategies to enhance publicity 5. Represent on behalf of company’s clients at...


  • George Town, Penang, Malaysia Citi Full time

    The Customer Service Representative is an entry-level position responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Responsibilities: Manage client inquiries,...


  • George Town, Penang, Malaysia IDEALWORKS PRO SDN BHD Full time

    Role Description:Able to performs great customer service and gain more revenue for clientsCommunicate effectively to customers queries through face to faceMeet and interact with customers to maintain long term sustainable relationshipPlan sales and marketing strategies to enhance publicityRepresent on behalf of company's clients at road show/events to create...


  • George Town, Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service BPO Call center International BPO BPO/ITES Customer Service Agent Mandarin or Cantonese Voice Support - Job Title: Customer Service...


  • George Town, Penang, Malaysia Gratitude Philippines Full time

    A leading BPO is hiring for Mandarin Speakers Customer Service Representatives to join their team in George town, Penang.Budget RM 2,800RM3,300ShiftsRotationalQualifications*Education background: Bachelor's Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking and aural...


  • George Town, Penang, Malaysia Gratitude Philippines Full time

    A leading BPO is hiring for Mandarin Speakers Customer Service Representatives to join their team in George town, Penang.Budget RM 2,800RM3,300ShiftsRotationalQualifications*Education background: Bachelor's Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking and aural...


  • George Town, Penang, Malaysia COMET Group Full time

    Date: Feb 14, 2024- Division: Plasma Control Technologies Location: Penang, MY- Requisition ID: 8205To complement our team, we are looking for a customer- and team-oriented individual for our Plasma Control Technologies division at the Penang site as aCustomer Service RepresentativeFor 75 years, we have been following our curiosity. It drives us and has made...


  • George Town, Penang, Malaysia Gratitude Philippines Full time

    A leading BPO is hiring for Mandarin Speakers - Customer Service Representatives to join their team in George town, Penang.Budget - RM 2,800 - RM3,300Shifts - RotationalQualificationsEducation background: Bachelor's Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking and...


  • George Town, Penang, Malaysia Gratitude Philippines Full time

    A leading BPO is hiring for Mandarin Speakers - Customer Service Representatives to join their team in George town, Penang.Budget - RM 2,800 - RM3,300Shifts - RotationalQualificationsEducation background: Bachelor's Degree or at least Diploma or equivalent in any discipline. Must have B2 level English Language proficiency (reading, writing, speaking and...


  • George Town, Malaysia Gratitude India Full time

    Job Title: Customer Service Representative (Mandarin Speaker) Location: George Town, Penang **Salary**: RM 2,800 - RM 3,300 Shift: Rotational **Job Description**: We are seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Mandarin speaker, you will play a key role in assisting our...