MTO, Service Manager

4 weeks ago


Kuala Lumpur, Malaysia United Overseas Bank Full time

MTO, Service Manager (Mass Market), Corporate Wealth Management

Posting Date: 28-May-2023 Location:

Kuala Lumpur, Wilayah Persekutuan, MY

Company: United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Wholesale Bank function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients.

Job Responsibilities

Managing a portfolio of ETB customers with revenue of RM 9k and below Work closely with Branch Managers/ Area Managers to build relationship Engage customers to obtain information required for ad-hoc investigations triggered from transaction review/ correspondent bank queries, etc Build relationship, identify and grow revenue and deposits via cross selling Responsible for conducting periodic reviews of KYC/AML/Sanction- related matters Service related matters like FD withdrawal/renewal/new placement pertaining to existing portfolio Assist Relationship Managers with AS/AP updates, screening request liaison with CFS for OGRs, etc Provide other administrative support to Relationship Managers

Job Requirements

Minimum 1 year of relevant working experience. Strong business acumen, proactive and a highly motivated self-starter. Positive attitude, excellent communication and interpersonal skills. Excellent team work/spirit. Good sales and customer relationship management. Excellent numeracy skills, time management and organizational skills.
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