Customer Service

Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic issues that they...

JOB DESCRIPTION: - Handling all incoming customer queries and questions - Providing the appropriate service and information or referring clients to another department - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases. - Referring problematic...

Contract type: - Permanent- Location: - Shah Alam- Specialisation: - Business Process Outsourcing & Global Business Service- Reference: - PR/156230- Contact details: - Shuya Looi- Job published: - November 03, 2023 16:32**COMPANY BACKGROUND** - BPO industry (support for travel project) **JOB RESPONSIBILITIES** - Ensures all customer inquiries/ issues/...

**Key Responsibilities**: - Responsible to handle all customers enquiries in a quality manner - Coordinate with the Sales, Products, and Logistics team to ensure the customer order is delivered on time - Follow up orders from order placed to delivery & provide after-sales service - Maintain accurate system records and monitor inventory transactions to...

Hiring for THEGADGETSTALL( Phone case company) Prefer: 1. Energetic, punctual, discipline 2. Know how to use excel 3. Active on social media (have knowledge) 4. Strong customer service skills. 5. Dealing directly with customers via Social Media (online) 6. Monitor inventory & packing 7. Female & Below 30 years old **Location**: Bukit Jelutong, Shah...

The **Customer Service Executive** are responsible for customers’ ultimate experience with the Company by delivering effective and efficient services to all customers. The Customer Service Executive is also to work closely with Operations and Sales departments to provide consistent customer service information towards customers’ enquiries and...

**Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...

**Responsibility** Miqos Sdn. Bhd. is a Distributor and F&B Company. Provides bakery food and snacks such as Scone and others. The Customer Service Representative (CSR) is responsible for reviewing and entering all jobs relating to the Miqos Sdn. Bhd. business. Answering incoming calls from customers, service agents and stores in a professional and...

**Hiring Branch: Cycle & Carriage Glenmarie, Shah Alam** **Responsibilities**: - To provide professional automobile advisory service to customers visiting the service centre. - To check-in all assigned customers, including all pre-check in preparation (check vehicle history, any outstanding jobs, recall campaigns etc) and to conduct active reception for...

**Job Opportunity: Customer Service Officer ** **Position: Customer Service Officer** **Type: Full-time** **Schedule: 5 days a week with 2 off days. (Each Shift is 10 hours with 1 hour break.)** **Responsibilities**: - Greet and assist customers with a positive attitude. - Provide information on pricing, lanes, and services. - Manage reservations,...

**About the Company** Our client is a leader in the home appliances industry. They offer extensive product ranges in the fields of washing, cooking, cooling, small appliances, television and air conditioning. For over 60 years, they have developed a strong relationship with its consumers, based on trust and proximity. **Job...

**Position Overview**: **Key Responsibilities**: - Customer Support: Provide prompt, professional, and courteous assistance to customers, responding to their inquiries, complaints, and requests through various communication channels. - Problem Resolution: Identify and resolve customer issues promptly by gathering relevant information, troubleshooting...

A leading of Medical Industry is seeking an experience in **Customer Service Executive - Call Center** at Bukit Jelutong. **Highlights**: - Career opportunities for fresh graduates!! - Attractive remuneration package **Requirements**: - Willingness to work late/on shift as or when required - Able to communicate well in both English & Bahasa Malaysia -...

**Overview on this position**: This position is offered you with Basic Salary and High Commission Scale. You will serve online and walk-in customers at our Hamel’s branches to give customers information about our products and services (car tinted, costing, and PPF), manage customer queries and complaints, ask to process orders, escalate complaints across...

**Responsibility** - Handle inbound calls and outbound calls if required - Maintain accurate records and document all customer service interactions and resolutions - Work closely with Operation, Quality Assurance, and other relevant departments in resolving customer feedback - Measure and report insights from customer feedback data to respective departments...

**Job Scope**: 1)To answer call 2)To check incoming fax and proceed for further action 3)to issue and print Delivery order 4)to liaise with logistic to make sure smooth delivery 5)To assist other matter requires by Business Manager and other colleagues **Job Requirement**: Experience in using Microsoft excel/ word Strong attention to details and detail...

A leading 3rd party administrator in medical insurance industry is seeking a Fresh Graduates / Experienced **Customer Service Executive**. As a **Customer Service Executive**, you will play a critical role in: - Attend to inbound calls. - Ensuring customer satisfaction and building strong relationships. - Resolving inquiries and offering solutions from...

Main Tasks / Key activities - Correspondence with customers via telephone, electronics platform or face to face. - Response/Handle promptly to customer inquiries and resolve customer complaints. - Obtain and evaluate all relevant information to handle product and service inquiries. - Provide pricing and delivery information. - Set up new customer accounts...

Understand Company's branding and corporate guideline to maintain good reputation of the brand towards customers. - To answer and assist all type of customer's inquiry from all the communication platform such as: Ø Whatsapp Ø Direct Message on Social Media Ø Phone Call Ø Telegram - To fully handle Jovian RTW Inquires following the guideline and...

Develop and build relationships with customers and a network of contacts understand customer needs and achieve business objectives. - To be liaison between the customer and the organization and to be the single point of contact for customer. - Hold regular reviews with customer to discuss KPIs, issues/operation issues, customers related issues as well as...