Medical Claims Assessor

Found in: Talent MY C2 - 1 week ago


Cyberjaya, Malaysia AIA Full time

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you? Then read on.

About the Role

Process authorized claims transactions within the required benchmarks

Job Responsibilities:

Process all Life and/or A&H/Major claims requests received as per stipulated requirements.

Evaluate and gather all data for claim processes, prepare medical questionnaire and to review all status and ensure efficient adjustment in claim system.

Ensure meeting individual quality, turnaround time and productivity benchmark.

Performs other responsibilities and duties periodically assigned by immediate manager in order to meet business requirements.

Prepares regular reporting to management on metrics relating to business, operations, risk, compliance, workforce, etc. or statutory authorities on regulatory metrics.

Develop procedures for reporting, extract, collate and populate data to reporting template.

Validate data accuracy and liaise with relevant parties to rectify data quality.

You will be following Hong Kong working calendar.

Job Requirements:

Open to Fresh Graduate, experienced Medical Claims Assessor, experienced candidate from Lab / Nursing.

Education: Preferably Diploma/Bachelor’s Degree in Biology, Biotechnology, and Medical Science, Social Science, Business Management or equivalent.

Language: Spoken and written in Chinese and English, with strong written skills.

Self-motivated and customer orientated.

Time management skills.

Computer literate in MS Office.

Good commitment at work, good attitude, willing to learn.



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