Head, Site IT

3 weeks ago


Kuala Lumpur, Malaysia Averis Full time

Grow your career with us

Here at Averis, our common purpose is to improve lives by developing resources sustainably. Our people are crucial in helping us to realise our vision to be one of the best Global Business Solution (GBS) organization to support our customers in creating value for the Community, Country, Climate, Customer and Company.

Role Summary:

Provide IT facility management services including managing first level physical site servers, communication rooms, management of physical assets and software media.

Responsibilities:

You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities:

Main Responsibilities

Perform oversight of Site IT team to meet the SLA commitment to Business Group/Business Unit.

Develop and oversee establishment of operational systems in BG/BU Site ITs as and when required by Group IT Policies & Standards.

Update existing Site IT template SOPs periodically to ensure high quality and develop (as required) new Site IT template SOPs for customization by BG/BU Site ITs.

Ensure effective promulgation of Group IT Policies & Standards and Site IT template SOPs to BG/BU Site ITs (including language translation).

Ensure BG/BU Site IT teams are well-apprised of Group IT Policies & Standards and learn the lessons from findings in all IT audit reports.

Perform oversight of budget planning and expenditure by BG/BU Site ITs and manpower staffing levels of BG/BU Site IT teams.

Perform oversight of the physical conditions of server rooms in the BG/BUs (for availability, robustness and physical security).

Ensure that the team is well-updated with technological advancements and the organization’s developments, in order to effectively meet the BG/BU’s fast-changing business demands.

Requirements:

To be successful in this role, it is recommended that you should have the following skills and qualifications:

Bachelor’s Degree in Information Systems / Computer Science related field or equivalent.

Minimum 10 years of working experience with at least 8 years' equivalent work experience managing IT environments.

Customer focus mindset and being proactive to understand customer issues and manage expectations.

Good team management skills.

Travelling to different offices, sites and countries is required.

When you send us your resume and personal details, it is deemed you have provided your consent for us to keep or store your information in our database. All the information you have provided is only used for the recruitment process. Averis will only collect, use, process or disclose personal information where and when allowed to under applicable laws.
Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you receive no response from us within 60 days, please consider your application for this specific position unsuccessful. We may contact you in the future if there are opportunities that match your qualifications and experience. Thank you for considering a career with Averis.



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