SO, Customer Information Services, Technology

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**JOB DESCRIPTION MANAGER IT & INFORMATION MANAGEMENT** We are looking for an IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our organizations computing needs. **Responsibilities**: -...

**Requirements**: - Diploma/Bachelor's in Information Technology/Computer Science or any other IT related course - Knowledgeable or experience using Moodle platform will be an advantages - Understand the general key principles of Service Management - Strong problem-solving and analytical skills - Excellent communication and interpersonal skills -...

**OBJECTIVES OF POSITION** To lead Information Technology Department and responsible for the Company’s digital transformation including but not limited to, development and implementation of relevant systems and technologies. **RESPONSIBILITIES OF POSITION** 1. Identify technology solutions / opportunities to leverage emerging technologies. 2. Closely...

Our company is actively seeking talented individuals to join our team and contribute their skills and expertise to our ongoing success. Our working life revolves around a strong commitment to law, governance, and upholding the highest integrity values. Our company fosters a culture of fairness and dedication towards ethical practices. Employees at...

As an intern in information technology or computer science with a focus on a specific area such as cloud computing, network, cybersecurity, video conferencing, or SaaS, you will work alongside experienced professionals and contribute to a range of projects and initiatives related to that area. You will gain hands-on experience in a variety of tasks,...

The job scope of a customer service role involves providing assistance, information, and support to customers before, during, and after their interactions with a company's products or services. Customer service representatives play a crucial role in maintaining positive customer experiences, resolving issues, and building customer loyalty. Here are the...

This position will be based at our main campus in **Brickfields, Kuala Lumpur.** **What you will be doing**: - Plan and deliver the assigned modules. - Carry out invigilation duties during the examination period. - Provide guidance to students in their learning as and when required. - Update and facilitate the development of academic resources. - Involve...

Responsibilities: - Provide exceptional customer service by promptly responding to inquiries, resolving issues and addressing concerns effectively. - Assist in the collection of materials for customer subscriptions, ensuring accuracy and timely processing. - Collaborate with cross-functional teams to coordinate service fulfilment and delivery status...

Responsibilities: - Provide exceptional customer service by promptly responding to inquiries, resolving issues and addressing concerns effectively. - Assist in the collection of materials for customer subscriptions, ensuring accuracy and timely processing. - Collaborate with cross-functional teams to coordinate service fulfilment and delivery status...

**~Silicon Valley experience, based in Malaysia, preferred~** Chief Technology Officer (CTO) **Company Overview**: We are a fintech start up in Malaysia, with UIUX as its fundamental sell point. The Chief Technology Officer (CTO) will play a crucial role in planning, implementing, and managing our technology roadmap, ensuring our company remains at the...

Demonstrate an in-depth grasp of the solutions, configurations, and networks implemented for managed customers. - Manage escalations from the 1st level Service Desk following established procedures. - Efficiently resolve customer incidents within defined Service Level Agreements (SLAs). - Execute maintenance and configuration changes, meticulously adhering...

**Responsibilities**: - Follow required procedures and processes to resolve customer inquiries. - Assist digital team to identify and report system trends and abnormalities. - Generate sales or do upselling while providing exceptional service to meet personal and team sales target. **Job Requirements**: - Minimum SPM / STPM or Diploma in Tourism &...

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 51 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry. **Key...

**Customer Success Officer Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...

Company Overview: We are representing one of the leading online shopping platform in Southeast Asia. Convenient and seamless shopping to users that are looking to shop anytime, and anywhere. With strong payment and logístical support. Responsibilities: - Optimize operation flows and build SOP for product operations. - Improve user experience and product...

**Company Description**: The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. Wherever you are, we deliver customised health, security risk management and wellbeing solutions to fuel your growth and productivity. In the event of extreme weather, an epidemic or a...

Responsibilities:Design, delivery and maintenance of Internal Operations Reporting PlatformsAd-hoc operational reports / analysesBug resolution & troubleshootingParticipation in client meetings to discuss findings and ongoing recommendationsLeading and managing projects and business analysesData analysis → sharing the insights and drawing conclusions based...

Position Summary Samsung Electronics is among the world’s top leaders in the technology industry and is recognized as one of the top 10 global brands. At Samsung, you will get to shape the future of technology and have the opportunity to grow in a revolutionary environment. Role and Responsibilities - Establish & manage post-sales support infrastructure...

Job Title: PE - Service desk - CantoneseJob Location: KL, MalaysiaJob Summary:Providing technical first level support for multiple projects.Receiving end user callsProvide first level resolutions for EUC and Business ApplicationsTicket creation/Categorization / PrioritizationTicket escalation to respective Support GroupIncident resolution and recovery for IT...