SO, Collector, Credit Retail

Found in: Talent MY C2 - 1 week ago

Kuala Lumpur, Malaysia United Overseas Bank Full time

SO, Collector, Credit Retail

Posting Date: 24-May-2023 Location:

Kuala Lumpur, Wilayah Persekutuan, MY

Company:

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Credit and Risk Management function is comprised of three teams: Risk Management, Credit and Special Asset Management. We manage the risks arising from the Group’s business activities within the risk appetite established by the Board. This involves identifying and evaluating the risks, developing effective risk governance and strategies as well as providing independent assessment of the overall risk profile.

Job Responsibilities

Telephone dunning (X, 30 & 60 days bucket) accounts. Retrieve voice message and perform call back to customer via dialer system (Call Back Campaign). Attend to customer and update latest contact details. To review transfer payments/reversal of Late/Finance charges on daily basis. Raised reversal on Fee Base a/cs (Annual Fee/Amin Fee/SST) on weekly basis. Prepare listing for panel lawyer to issue NOD on monthly basis. Handling ad-hoc task - i.e. Financial Aids Programme. Display professionalism when handling external and internal customers at all time. Carry out all other duties assigned from time to time by management. Ensure clean desk policy are adhered at all times. Escalate any suspicious or fraudulent activity to your manager, independent risk management, internal legal counsel or compliance officer Ensure strict adherence to all credit policies, procedures, BNM guidelines, Group compliance etc

Job Requirements

Degree in any field or working experience in Credit Management will be an added advantage Preferably 1-2 years of working experience in Credit Management field. Fresh graduate are encouraged to apply Strong communication skills, especially English and Bahasa Melayu. Proficient in Mandarin will be an added advantage Possess strong interpersonal and analytical skills Computer literate, i.e. Microsoft word and excel Target oriented, able to work as team and under taxing environment Flexible to work on extended hours/ weekend if required.

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