Guest Service Officer

To greet and receive guests, collect a payment, and bid farewell to guests/passengers at the front reception counter. - To assist guests/passengers with their luggage on entry and exit at the lounge. - To page for flight departure for contracted airlines. - To carry out meet and greet services whenever instructed by Supervisors or Manager. - To do periodical...

Job Description Your Responsibilities Responsible for team performance, smooth day-to-day operations, monitoring, planning and coaching . The Guest Service Officer shall also maintain the highest level of safety, security, and service standards for ground operations. Your Duties Plan and review the staff deployment on daily basis to be fair...

Job Description Your Responsibilities The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations. Your Duties Documentation check: passport checking (International) and matching (Domestic), reservation checking from the system and issuing boarding pass. Tagging luggage and...

Job Description The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations. Responsibilities: Documentation Checking: passport checking (International) and matching (Domestic), reservation checking from the system and issuing boarding pass. Tagging luggage and carry on...

**Primary Responsibilities** **Front Office Operation** - Conduct daily briefings and ensure that all pertinent information is well received by team members - Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met - Review, analyze and suggest improvement of work flow and...

POSITION SUMMARY Assist staff with expediting problem payments problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Set...

**Supporting Management of Front Desk Team** - Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Encourages and builds mutual trust, respect, and cooperation among team members. - Supervises and manages employees....

**Work Base Learning & Internship (Intake Jan 2024)** **Location : Tune Hotel KLIA 2 & Tune Hotel Aeropolis Sepang Selangor** **Culinary Work-Based Learning Position**: **Position Title**: Culinary Intern **Duration**: Minimum 6 months **Responsibilities**: - Assist chefs in food preparation and cooking. - Learn and execute culinary techniques under...

Supporting Management of Front Desk Team - Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals - Supervise and manage employees - Ensuring Exceptional Customer Service - Managing Housekeeping Operations - Additional Responsibilities - Functions in place of the Front Office Manager in his/her absence. - Communicates critical...

POSITION SUMMARY Perform general office duties to support Sales & Marketing filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages brochures,...

Hotel management trainee Job Description A Hotel Management Trainee assists in overseeing hotel operations, learning to manage staff, handle finances, and provide superior guest service. Responsibilities include coordinating events, managing reservations, and aiding in marketing efforts. **Responsibilities**: - Assist in managing hotel operations...

JOB BRIEF; - Promptly greeting guests with a welcome message - Opening vehicle doors for guests and aiding in the removal of luggage and personal belongings - Driving vehicles to designated areas and safely parking them - Recording parking spots and placing guests’ keys in a safe location - Retrieving vehicles when guests are ready to leave - Directing...

Responsibilities - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform customers about payment methods - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about our hotel, available rooms, rates...

**Job Number** 24043400 **Job Category** Sales & Marketing **Location** Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the property’s segmented sales effort (e.g., group,...

**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...

Job Description  Oversee the smooth running of the Sports & Recreations department on a day to day basis to achieve the highest possible levels of guest satisfaction. Create new, unique and interesting recreation activities that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located. To continually be...

**Requirements** - Required skill(s): Culinary arts or cooking in a professional setting. - Willing to work in shift, weekend and public holiday - Minimum 1 year working experience - Fresh graduate is encourage to apply **Responsibility** - Ensure smooth operations of the food & beverages section during service - Assist in quality checking and maintaining...

POSITION SUMMARY Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping...

Ensure dedicated customer requirements are met timely and complaints resolved amicably.Customer Service & Control Tower• Review Bolloré Logistics performance and quality indicators which have been contracted with customer.• Control tower support: SOP update, contractual rates update.• Preparation of meetings with customer: analysis, reporting,...

**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...