Associate Director, Trustee Manager

4 weeks ago

Kuala Lumpur, Malaysia Standard Chartered Bank Full time

Role Responsibilities

The jobholder will build on an already deep understanding of the buying behaviour and requirements of Clients vs the product (and regional) capabilities across Financing and Securities Services (FSS) specifically for Trustee services. He/ She will assist on building the trust company – SCBMB Trustee Berhad by following up and closing commercially viable and realistic mandates that will provide sustained growth in revenue. The jobholder will also be assisting the CEO on day-to-day matters of the trust company including but not limited to governance and risk matters. The jobholder will work with a strategic mindset and mobilise stakeholders across Product, Risk, Operations, Legal, Compliance and Technology – whilst staying on strategy.

Strategy

Assist SCBMBT CEO and BOD to drive short and long term priorities, focus segment and strategy plan relating to the Trustee business

Processes

Function as Fund Trustee knowledge centre to support SCBMBT, FSS team and other internal stakeholders Liaise with the relevant internal stakeholders on due diligence required to on-board new Fund Trustee clients. Oversee day-to-day execution of responsibilities of SCBMBT Ensure compliance with relevant regulations covering trustees and appropriate discharge of fiduciary duties imposed on SCBMBT and conduct regular reviews to ensure any fiduciary risk are being addressed. Liaise with CCIB Compliance on breach reporting / other regulatory reporting applicable to Trustee’s business. Manage unit holders / fund managers complaints handling and reporting. Works closely with Client Coverage, Client Solutions, Legal, On-boarding, Technology, and Operations teams to ensure smooth and speedy transition from mandate to live client. Ensure all processes across Financing and Securities Services are followed in line with approved standards, policies and procedures, including Trustee Department Operating Instructions (DOI). Liaison with external and internal auditors to ensure scheme audit on the CIS funds are duly conducted, audited financials of the scheme are provided to the unit holders and audit points are addressed. Handle Fund Trustee intragroup outsourcing arrangement related tasks, including but not limited to incremental outsourcing application, update of service level agreement / updates of system, quarterly service review meetings and provision of information required for annual periodic risk review. Handle ad-hoc tasks as assigned by CEO of SCBMBT

People & Talent

Leads through example and contributes actively to building appropriate culture and values. Applies appropriate tone and expectations along with wider FSS team and works in collaboration with risk and control partners locally Actively participates in on-going training and development initiatives. •Ensure timely completion of assigned learnings Objectively provides feedback to Client Solution team members and managers, and provides guidance when necessary, to enhance client experience and business outcome. Team player, mentor, coach and expert

Risk Management

Proactively maintains an awareness and understanding of the main risks facing the Group and the role the individual and the team play in managing them. Ensures all regulatory and compliance initiatives surrounding the Trustee business are understood and adhered to, and escalates any concerns through management, and other channels, in a timely and effective manner. Identify and mitigate the Operational, Regulatory and Business conduct risks relating to Trustee Ensure country compliance on Group standard for Audit, Control and financial reporting including reporting of risks to relevant risk forums. Work closely with operations, intragroup service provider and external vendors to improve overall risk management, controls, service standards, platform, and solution customizations and to ensure that quality of service to customers remains superior to competition Oversight and execute required due diligence on internal and external service providers

Governance

Ensure that all operating memorandum, DOIs and service level agreements (internal and external) are regularly reviewed and updated Provide senior level support to the team in ensuring internal audit standards are followed and reflected in process guides Ensure adherence to all internal and external regulations to embed Compliance Risk monitoring as an integral part of the business process Assist in regular review of Fund Trustee governance framework (including Fiduciary Services Product Program) and fiduciary risk assessment

Regulatory & Business Conduct

Display exemplary conduct and live by the . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Manages and oversees proper control and authorisation execution of trustee procedures

Key stakeholders

Staff of SCBMBT Country and Regional Securities Services Heads Group, Country, and Regional Heads of Products / Segments Country and Regional Heads of Functions , Technology, Operations, Sales, Legal, CFCC, etc Collaborates with the following stakeholders to achieve client and business objectives
Represent SCBMBT in engagement with industry bodies 

Other Responsibilities

Acts as a role model, behaving with integrity and demonstrating exemplary conduct 

Our Ideal Candidate 

Knowledge of financing and securities services product and industry Able to influence and drive sales effort Key commercial awareness Public speaking and media aware Solid and attractive network of prospective clients Able to identify, understand and action key regulatory requirements for this role

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