Operational Excellence Manager

2 weeks ago

Kuala Lumpur, Malaysia TMF Group Full time

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About TMF Group

TMF Group is a leading global provider of high-value business services to clients operating and investing globally. We focus on providing specialized and business-critical financial and administrative services that enable our clients to operate their corporate structures, finance vehicles and investment funds in different geographical locations. Our core services can help companies of all sizes with HR and payroll, accounting and tax, corporate secretarial, international corporate structuring, fund administration and structured finance – whether a company wants to globalize, or whether they need support to streamline existing operations.

With operations in more than 80 countries, TMF Group is the global expert that understands local needs. Global reach, local knowledge: helping to do business seamlessly across borders.

Key Responsibilities:

Drive specific projects

Structures the problem and identifies the root cause of the issue being addresses Identifies the key people in TMF to involve in order to define a solution Is able to synthesize the learning along the process and documents the solution to communicate it to the relevant people in the organisation Identifies and creates project deliverables including; business cases, milestones, KPIs, plans, project interdependencies, risks/issues, resource requirements, roles and responsibilities, governance and budgets Works with the Regional teams and Change Agents to define the roadmap for implementation (when applicable) and supports in the execution of the project

Be involved in consulting internal work on an ad-hoc basis

Performs diagnostics of diverse business challenges; identifies the root-cause of the problem, defines the plan to address the situation and provides support in the implementation of the plan Performs large and complex analyses and supports colleagues in the development of analytical work Identifies and creates project deliverables; business cases, KPIs, plans, governance, budgets, etc

Project Management and Operational Focus

Focuses on standardizing all activities within the scope of work Works with strict project management standards (i.e., in project definition and in execution) Instils a culture of Continuous Improvement in the department Implants a strong Performance Management culture within his teams, defining clear expectations, providing coaching and feedback to team members and linking performance with incentives

Key Requirements:

Communication skills: ability to present and communicate effectively at all levels, internally and externally Self-organization / time management: has the ability to organize and execute tasks within a specific timeframe; has the ability to deliver outstanding work to tight deadlines and manage a diverse workload; pays attention to detail and delivers high quality work products A minimum of 4 years’ experience in a relevant environment including experience at senior management level at background as Project Manager Ability to collaborate and to drive change in an international matrix environment. Business transformation is critical to the business success and is fundamental to the success of this role. Flexible and thrive in fluid environments, without the need for rigid structure. Experience of working in an international organization across a broad set of cultures and business practices.

Critical Competencies:

Able to translate company vision into local strategy and plan Demonstrates a clear view of the future direction of the business and shares this within his team and appropriate colleagues Can analyse situations and create strategies to deal with them

Professional Backgrounds:

Consulting background with hands-on project experience Lean Six Sigma Black Belt Flexibility to travel (25% travel time expected) Proficient with Microsoft suite

What’s in it for you?

Our offices are easily accessible by public transportation (LRT & Monorail) Flexible working arrangements Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities so you can take your career further within TMF

Want to know more about a career at TMF group? Watch this video:

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