Customer Service

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Maintain a thorough understanding of our products/services to provide accurate information to customers. - Handle customer complaints and resolve issues effectively, ensuring a high level of customer satisfaction. - Build and nurture long-lasting relationships with clients to encourage repeat business and referrals. - Collaborate with internal teams to...

We need a Customer Service Agent. You'll help clients, solve problems, and build strong relationships. Understanding client needs and teamwork are crucial. **About the Company**: Our client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide...

We need a Customer Service Agent. You'll help clients, solve problems, and build strong relationships. Understanding client needs and teamwork are crucial. **About the Company**: Our client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide...

The OfferA role that offers a breadth of learning opportunitiesLeadership RoleAttractive Salary & BenefitsThe JobYour responsibilities will include:Answer incoming calls including email and chat in a timely manner.Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.Build sustainable relationships...

1. Responsible for managing administrative tasks including customer and supplier management. 2. Provide the latest reports & customer problems every month to the management. 4. Carry out basic administrative work such as implementing data entry and updating the existing database system. 5. Manage the supply/equipment of the machine (sparepart) well. 6....

Job Responsibilities: - Providing prompt and accurate answers, alternatives or solutions to customers with their best interests at heart. - Handling and resolving customer complaints proficiently. - Displaying a high level of quality and professionalism when dealing with customers. - Performing transactions accurately and efficiently to resolve customer’s...

Summary To attend to inbound calls - inquiries, problems, and complaints from customers to resolve issues, provide first excellent contact resolution, and perform outbound calls when necessary. Job Description; - Providing complete information about the product to the customer. - Solving all product or service-related issues of the customers. - Giving the...

Job Description: 2. Maintain a thorough understanding of our products/services to provide accurate information to customers. 3. Handle customer complaints and resolve issues effectively, ensuring a high level of customer satisfaction. 4. Build and nurture long-lasting relationships with clients to encourage repeat business and referrals. 5. Collaborate...

Customer Service Executive (Contact Center) Full-Time position Basic Salary: RM 2,000 Fix Attendance Allowance: RM200 Working Location : Ampang Jaya, Jalan Kolam Air Lama. ( Near Ampang Puteri Hospital /Behind Ampang Point Working Hours - Rotation Shifts Monday - Sunday ( 5 working days & 2 off days ) Working Hours - Rotational Shifts (Earliest shift starts...

Role & Job Responsibilities: - To assist in overseeing the daily shopping mall operations of Customer Service (CS) at Info Counter, - To work closely with all retailers on operational issues of the mall and to ensure that all policies in the Retailers’ Handbook are adhered to, - To constantly improve and deliver excellent customer services to all...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

**WE’RE LOOKING FOR EXCEPTIONAL TALENTS!** Calling out for hardworking & result driven **Customer Service Branch (Ampang)** to join our remarkable team. Your role will be truly crucial in ensuring the growth and success in Physiogo Sdn Bhd. **Responsibilities** 1. Serves as a representative by entertaining leads, patients, clients and visitors in...

Responsible to communicate with existing customers through telephone or chat tools, and provide after-sales related information consultation. (B2B)Assist customers solve their demands and enquiries related to business processes.Responsible to handle customer complaints and customer feedbacks, promptly convey customer complaints to relevant personnel and...

If you love people, look no further! You will have an exciting opportunity to connect with wide customer base, working in one of the most reputable express company - **KEX Express**! The **Customer Service - Call Center** will be **working in Subang Jaya, USJ 1 **(walking distance from BRT station - South Quay / USJ 1) and is responsible to handle all...

**Immediate Hire for Entry-Level Customer Service** **Admin cum Caller untuk Syarikat Kedai Elektrik** **Kriteria**: - **Rajin, Team Work, Fasih Bahasa Melayu**: - Boleh Berkomunikasi baik dengan semua klient dan rakan kerja - Berkemahiran guna Microsoft Office dan boleh buat sikit Sales dengan Klient melalui Handphone. Semua komunikasi dengan klient by...

**Job Requirement**: Fresh graduates are encouraged to apply. 1. Ability to work in shift: Shift consists of 9 working hours and includes of 1-hour for rest. 2. Communication: Fluent in English & Malay, the ability to communicate in Mandarin is added advantage 3. Strong communication skills: The ability to communicate clearly, confidently, and effectively...

**Location**:Petaling Jaya, MY**Job Summary** Provide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelines **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of...

1. Represent us as our Customer Service touch point in a Multinational Company. 2. Training will be provided. 3. Inbound Calls only. No Sales or Telemarketing. 4. 5 Working Days a week. 8.15am -5.15pm. (No shift) 5. Medical and PA Coverage 6. Monthly and Yearly Bonus. 7. Must be able to Communicate in Bahasa Malaysia and English. 8. Must be willing to learn...

Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...