Junior Executive, Claims

Found in: Talent MY C2 - 1 week ago


Kuala Lumpur, Malaysia General Insurance Full time

Provide general administrative and support including filing, scanning, mailing, data entry within desired target TAT to ensure compliance to internal and regulatory guidelines. Assist in claims registrations and payments to facilitate smooth claims processing. Maintain office supplies for department. Scan the incoming documents and upload the scanned documents into claims system. Verify the quality and accuracy of the scanned documents and make necessary adjustment as needed. Update and maintain proper records/retention of claims documents in the filing system and in shared folder before sending the documents for storage. Organize and file claims documentation in a systematic and easily accessible manner. Ensure accuracy and attention to detail while labelling, categorizing and indexing files. Retrieve requested files/documents promptly and accurately. Ensure proper and accurate record on the file movements in filing system. Conduct regular checks to ensure that all documents are properly filed and archived. Identify and rectify discrepancies in filing or scanning processes.  Adhere to organizational policies and procedures related to document management and confidentiality. Ensure compliance with relevant regulations and guidelines governing document retention and disposal.  Timely claims customer service and prompt response to customers’ enquiries. Handle ad-hoc tasks and projects as assigned by supervisors.



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