Coordinator System

2 weeks ago


Petaling Jaya, Malaysia Hastings Deering Full time

Company :

Sime Darby Rent-A-Car Sdn. Bhd. To assist Executive, System & Process on assessing and analyzing daily issues relating to system application. To assist Executive, System & Process to administrator usage to reduce noncompliance and resolve any issue regarding the system application by the end users. To assist and ensure the readiness of the system application for end users’ usage. To assist Executive, System & process to gather users’ comment for enhancement and improvement for the management consideration. To assist Executive, System & Process to test new features or application for applicability prior to live usage by the end users. As Liaison to vendor regarding the system and application related matters by lodging ticket to vendor reporting system. To assist Executive, System & Process in preparing documentation prior to training on system application familiarity to new users and usage enhancement. To assist daily operational issues reported by users in SNOW system and ensure the tickets are closed within required time frame. To perform analysis and reviews as and when required by the Executive, System & Process.
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