Application Support Engineer

Job Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth. Analyze and provide technical application backup and support. Performs ongoing activities to maintain and enhance overall system performance. Responsible for setting customer expectation and escalate issues to a higher level or inter departments...

Job Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth. Analyze and provide technical application backup and support. Performs ongoing activities to maintain and enhance overall system performance. Responsible for setting customer expectation and escalate issues to a higher level or inter departments...

**Responsibilities** - Handle production support tickets promptly and efficiently. - Collaborate with cross-functional teams to troubleshoot and resolve complex issues. - Identify and implement process improvements to streamline support operations. - Provide technical assistance and guidance to customers and internal stakeholders. - Maintain accurate...

**Qualifications and Skills**: - Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. - Proven experience as an Application Support Engineer or in a similar technical support role. - Familiarity with ITIL framework and best practices in IT service management. - Knowledge of scripting languages...

Job Purpose: The Technical Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent...

Opening with an asset management firm in Kuala Lumpur. Good benefits and bonuses. **Responsibilities**: 1. First-Level Support: - Provide prompt and courteous assistance to users, guiding them through issue resolution. - Document and track support requests, ensuring accurate and thorough record-keeping. 2. Technical Troubleshooting: - Collaborate with...

**IT Application Support** Years of Experiences - 6 years and above **Required Skill Set** - Oracle PL/SQL **Preferable Skill Set** - Java - Swagger - JSON - WebLogic - Banking experience (accounting knowledge) **Working Experience** - Agile and waterfall project approach - Java - Swagger - JSON - WebLogic - Banking experience (accounting...

Application Support Purpose of Role Essential **Responsibilities**: them. - Conduct analysis on the solution proposed. - Manage end users’ requirements and vendor progress. - Coordinate the work of vendors. - Identify workflow/system improvements and work with supervisor and operations team to enact change. - Problem troubleshoot and produce root cause...

Application Support Purpose of Role Essential **Responsibilities**: them. - Conduct analysis on the solution proposed. - Manage end users’ requirements and vendor progress. - Coordinate the work of vendors. - Identify workflow/system improvements and work with supervisor and operations team to enact change. - Problem troubleshoot and produce root cause...

**Open to Malaysian local only** **Job Scope** - 6 years and above - To Prepare Test script & test plan (follow STLC) - To perform testing & troubleshooting in SIT & UAT environments - To support end to end production batches **Requirements**: Skill Set - Oracle PL/SQL - Oracle SQL **Preferable Skill Set**: **Job Type**: Contract Contract length: 12...

**Job Title : Application Support Analyst** **ROLE PURPOSE**: **Formulate, design, develop, implement, maintain and support mission-critical payment, settlement, depository, clearing and capital market systems to serve the key functions of the following stakeholders**: â-ª Real-time gross settlement, securities depository, and securities corporate...

We need a talented Application Support Specialist to join our mission. As an Application Support Specialist you’ll become part of the Product Operations team whose main focus is to support our publishers (Game industry and Creator Economy) during the pre-sales, integration and post-launch phases—continuously analysing and improving processes and tooling...

Position : Application Support Specialist Salary : RM 2,500 - RM 5,000 Location : Kepong, KL Working Days / Time : 8.30am - 5.30pm / Mon - Fri Job summary Responsibility - Required to do onsite installation from hardware to systems especially new users. - Perform onsite training to users and presentation to new and existing users on product features. -...

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Ship Management is one of the world’s largest third-party ship managers originated from Oslo, Norway with over 20,000 employees including our seafarers with a portfolio of more than 450 vessels and...

**Job Title : Application Support Analyst (CRM)** **ROLE PURPOSE**: Formulate, design, develop, implement, maintain and support the implementation of journeys for multiple audiences to cultivate relationships and enhance communications with active and inactive prospects and customers to serve the key functions of the following stakeholders: â-ª...

Job OverviewReporting to the Country Manager, you will be responsible for providing product application solution to sales channels and customers through product training, sales visit, seminar and workshop. You are required to Implement go-to-market strategy and program to achieve overall revenue targets and market share goals on assigned verticals. This...

Position : Application Support Specialist Salary : RM 2,500 - RM 5,000 Location : Kepong Working Days / Time : 8.30am - 5.30pm / Mon - Fri **Job summary** **Responsibility** - Required to do onsite installation from hardware to systems especially new users. - Perform onsite training to users and presentation to new and existing users on product...

**Responsibilities**: - Document support interactions and solutions to ensure knowledge transfer - Maintain accurate records of all support inquiries and resolutions - Identify and escalate complex issues to the development team - Stay up-to-date on the latest features and functionality of the platform - Proactively identify potential issues and develop...

**Key Responsibilities**: Builds productive internal/external working relationships by having close follow-up and collaboration with IT partners. Applies sound judgement and escalates where necessary. Provides clear and regular communication to co-workers via oral and written communications To assist team members on daily routine task for support and...

experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Type**: Contract Contract length: 12 months **Salary**: RM2,370.05 - RM7,000.00 per month **Benefits**: - Health insurance - Professional development Schedule: - Monday to Friday