CPaaS Registrations Administrator

4 weeks ago


Kuala Lumpur, Malaysia Infobip Full time
CPaaS Registration Administrator is an operative position within Infobip Platform Operations and works under the supervision of mentor and senior team members learning by conducting administration tasks related to projects/setup and maintenance in accurate and timely manner.

Registration of traffic worldwide

Administration of Infobip senders database Processing customer sender registration requests and registering them directly with the MNOs/suppliers Providing traffic security (both externally and internally) and control through content restrictions and template registration Specializing in region specific or product-based registration processes Ordering numbers (VLN/SC) and enabling setup for way communication between our customers and end users OTT traffic registration for WhatsApp, Viber, KakaoTalk, Zalo, Telegram, Line, Internet of Things, Rich Content SMS, Mobile Identity, Google Business Messages Ensure data accuracy and maintain organized set of detailed records and files to document actions and processes Cooperate with other departments to ensure compliance in all aspects of defined processes High awareness on end user needs and supporting great customer (internal and external experience

Focus on Continuous Development

Participate in Continuing Education sessions Be versed in technical processes and tool functionalities related to sender registrations and above workflows and processes.

Job Requirements

Bachelor's Degree Good written and communication skills in English Minimum year of experience in clients facing Proficient in MS Office and Outlook is a plus.

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