BSM-Operations Officer, Cheras Branch Operations

Found in: Talent MY C2 - 1 week ago


Kuala Lumpur, Malaysia United Overseas Bank Full time

BSM-Operations Officer, Cheras Branch Operations (1 years contract)

Posting Date: 22-May-2023 Location:

Kuala Lumpur, Wilayah Persekutuan, MY

Company: United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Channels & Digitalization function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers’ banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers’ lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.

Job Responsibilities

Responsible for ensuring the smooth running of daily branch operations which include front line supervision and authorisation of banking transactions through a robust branch sales and service floor management.

Manages staff performance and development, providing coaching / mentoring / guidance and training.

Maintains a high standard of operational control / audit compliance.

Provides efficient service in meeting customers’ banking needs.

Works together as a team in achieving sales targets / initiatives.

Responsible for ensuring timely submission of regulatory reporting i.e. Cash BOP reporting, KRCSA and KORI.

Complies with the Bank’s policies, guidelines and regulations at all time.

Maintains good relationship with internal / external stakeholders.

Job Requirements

A recognised Degree in any field.

Minimum 2 years of working experience in branch operations.

Strong customer service mind-set and enjoy the challenge of meeting and exceeding customers’ expectations



  • Kuala Lumpur, Malaysia United Overseas Bank Full time

    Contract Officer, BSM Operations Officer, HQ Branch Operations (1 years contract) Posting Date: 22-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...

  • SO, BSM Operation Officer

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia United Overseas Bank Full time

    SO, BSM Operation Officer - Puchong, Channels & Digitalisation Posting Date: 29-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

  • SO, BSM Operation Officer

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia United Overseas Bank Full time

    SO, BSM Operation Officer - Jalan Ampang, Channels & Digitalisation Posting Date: 28-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...

  • SO, BSM Operation Officer

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia United Overseas Bank Full time

    SO, BSM Operation Officer - Johor Bahru (Southkey), Channels & Digitalisation Posting Date: 28-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...

  • Branch Service Manager-Operations Officer

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia United Overseas Bank Full time

    Branch Service Manager-Operations Officer (Pudu Branch Operations) Posting Date: 22-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...


  • Kuala Lumpur, Malaysia United Overseas Bank Full time

    Manager/Snr Officer, Business Wealth Manager, Business Banking, Cheras Branch Posting Date: 06-May-2023 Location: Cheras, Selangor, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and...


  • Kuala Lumpur, Malaysia United Overseas Bank Full time

    Branch Service Manager-Operations Officer, Ampang Branch Operations (1 years contract) Posting Date: 22-May-2023 Location: Selangor, Wilayah Persekutuan, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...


  • Kuala Lumpur, Malaysia Better Choice Travel & Tours Sdn Bhd Full time

    **TOUR OPERATION OFFICER** **Location: Cheras, Selangor** **Responsibilities**: - Arranging and making reservations for booking confirmations - Collaboration with overseas agent for the request on hotel reservation, transfer & etc - Good negotiation skill with ground operator agents **Requirements**: - At least 1 year(s) of working experience in the...

  • Marketing Events Coordinator

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia BID Operations Full time

    About Us:At BID Operations, we are passionate about supporting our clients in their journey toward success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation. What sets us apart is our commitment to understanding our...


  • Kuala Lumpur, Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area - Investment Banking- Location - Malaysia - Kuala Lumpur- Description **Primary Objective**: - To provide support to branches on IB operations related matters; - To coordinate Management/Department projects/initiatives with Supervisory Branches and Central Region Sub-Branches; - To involve in...


  • Kuala Lumpur, Malaysia United Overseas Bank Full time

    Senior Officer/Manager, Personal Wealth Executive, Personal Financial Services, Cheras Branch Posting Date: 22-May-2023 Location: Cheras, Selangor, MY Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...

  • TM, Branch Operations Support

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia RHB Banking Group Full time

    Description Primary Objective: To provide support to branches on IB operations related matters; To coordinate Management/Department projects/initiatives with Supervisory Branches and Central Region Sub-Branches; To involve in project/initiative/enhancement in improvement of process workflow for better turnaround time, provide better services to...

  • Manager, Branch Service Operations Officer, Channels

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia United Overseas Bank Full time

    Manager, Branch Service Operations Officer, Channels & Digitalisation Posting Date: 24-May-2023 Location: Kuala Lumpur, Wilayah Persekutuan, MY, 59000 Company: United Overseas Bank (Malaysia) Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19...

  • Senior Creative Designer

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia BID Operations Full time

    Are you a visionary creative, and passionate about leading dynamic design teams and ensuring project excellence? We have the perfect opportunity for you! As our Senior Creative Designer / Project Manager, you will be leading the team at the forefront of innovation, collaborating closely with head office management to shape overall design strategies. Your Key...

  • Vice President

    16 hours ago


    Kuala Lumpur, Malaysia Merchantrade Asia Sdn Bhd Full time

    **JOB PURPOSE** - To monitor the Branch Operations Department in providing operational support for branches to ensure day-to-day operational activities of the company (Branches and Agents) are running smoothly, all internal guidelines & compliance issues are met and service quality standards are of the highest standards; - To work with the various business...

  • Client Support Coordinator

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia BID Operations Full time

    Are you ready to embark on an exciting journey with a rapidly expanding global business? We're on the lookout for a dedicated and experienced Client Support Coordinator to join our incredible team based in Malaysia. If you're passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we're seeking, we want to hear...

  • Client Support Coordinator

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia BID Operations Full time

    Are you ready to embark on an exciting journey with a rapidly expanding global business? We're on the lookout for a dedicated and experienced Client Support Coordinator to join our incredible team based in Malaysia. If you're passionate about nurturing a long-term career in this industry and possess the skills and enthusiasm we're seeking, we want to hear...

  • Customer Onboarding Manager

    Found in: Talent MY C2 - 1 week ago


    Kuala Lumpur, Malaysia BID Operations Full time

    We are seeking an experienced Customer Onboarding Manager responsible for coordinating and managing theonboarding process for new customers, ensuring their smooth and swift integration with our products or services. Thisrole involves close collaboration with sales, customer support, and other relevant teams to deliver an outstandingcustomer...

  • Support Manager

    16 hours ago


    Kuala Lumpur, Malaysia CHINA UNICOM OPERATIONS (MALAYSIA) SDN. BHD. Full time

    Work closely with the sales team and provide pre-sales support and technical solution to customers - Responsible to understand customer requirements, environment and challenges, able to provide tailor-made solution and implementation to clients - Involve in the whole process of pre-sales cycle - customer meeting, user requirement study, solution design,...


  • Kuala Lumpur, Malaysia GRABHUBS CHERAS Full time

    RESPONSIBILITIES Provides administrative support to ensure efficient operation of the office. Answers phone calls, schedules meetings and supports for customer. Carries out administrative duties such as filing, typing, copying, binding, scanning, and registration for new Grab driver and rider. Ensures operation of equipment by completing preventive...