Tm, Branch Operations Support

8 months ago


Kuala Lumpur, Malaysia RHB Banking Group Full time

Working Hour
- Regular Hours
- Monday - Friday- Business Area
- Investment Banking- Location
- Malaysia - Kuala Lumpur- Description

**Primary Objective**:

- To provide support to branches on IB operations related matters;
- To coordinate Management/Department projects/initiatives with Supervisory Branches and Central Region Sub-Branches;
- To involve in project/initiative/enhancement in improvement of process workflow for better turnaround time, provide better services to internal and external customers.

**Key Responsibilities**:

- Cascade IB Operations’ policies, guidelines and processes are implement at branch level;
- Coordinate and ensure implementation of initiatives/projects initiated by Group or Principal Office at Branches;
- Compile regulatory/compliance/internal audit, remedial action and prevention control amongst IB Operations’ areas and cascade to branches.
- Coordinate/review process/system enhancement arising from regulatory/IAD requirement, initiative, findings, recommendation and etc;
- Prepare IT Request Form, coordinate/participate in UAT and monitor and follow up on the implementation date.
- Compile and attend to Business Unit/ Branches’ feedback/ issues on operations matter;
- To provide support to branches’ operations related matters;
- Coordinate regular meeting/training/briefing to Business Unit/Branches;
- Assist in monitoring central sub-branches’ operations, compile relevant required information;
- Coordinate and compile information/data for management reporting;
- Prepare proposal, communication memo, meeting minutes, etc as and when required.
- Identify gap, prepare data/ statistic on housekeeping exercise and monitor progress status;
- Monitor branches’ progress on addressing/rectifying outstanding and areas of concerned;
- Coordinate and attend to corporate clients’ revision of term and conditions;
- Coordinate and compile external parties’/ regulators’ requests;
- Adhoc task as assigned by superior.
- Requirements

**Requirements**:
Diploma - Accounting, Banking, Finance or equivalent professional qualifications..

Knowledge in stocking banking industry and regulatory requirements.

Possess Ms Excel formulation skills.
- Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards


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