Area Assistant Manager

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Rongsheng Food Sdn Bhd Full time

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Operational Management:

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  • Proactively contribute to the formulation and direction of the hospitality strategy.
  • Implement projects and trials for the area.
  • Manage payroll budgets in line with area sales performance.
  • Achieve stock control targets and prevent financial loss.
  • Liaise with procurement and logistic teams for stock supply optimization.
  • Identify underperforming outlets and develop business plans to address issues.
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Customer Service and Sales:_

  • Support customer service activities to optimize sales performance and customer satisfaction.
  • Communicate business and area objectives to outlet managers.
  • Support the delivery of marketing campaigns.
  • Encourage restaurant managers to seek knowledge of competitor activity and local market conditions.
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Compliance and Standards:_

  • Ensure outlets adhere to compliance requirements, company policies, and procedures.
  • Ensure restaurant presentation (cleanliness, maintenance, service) reflects brand image.
  • Provide constructive feedback on standard operational procedures.
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Staff Management and Development:_

  • Recruit and implement induction programs for new managers.
  • Manage performance and development of restaurant managers.
  • Plan for succession in the area and identify individuals for development and growth.
  • Create a positive environment for stable retention and reduced turnover.
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Financial Management:_

  • Effectively manage the P&L within allocated budget for profitable performance.
  • Monitor ongoing performance needs and KPI objectives within the area.
  • To achieve area COGS targets as directed by Company.
  • To minimize stock loss targets as directed by the Company.
  • To achieve budget targets in line with Area sales performance.[DB1]
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Communication and Networking:_

  • Develop an effective network of communication across the area.
  • Collaborate with GM/CEO on branch acquisition, relocation, and disposal opportunities.
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Safety and Compliance:_

  • Ensure compliance with safety standards and regulations in operational activities.
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OTHERS_

  • Any other responsibilities that assigned by superior.

Skills & Specifications:

  • Ability to manage and develop a positive and productive operation team
  • Good communication
  • Demonstrable and strong business acumen
  • Highly organized with the ability to adapt quickly to strategic change.

Requirements:

  • Possess at least a Diploma in Food & Beverage Services Management/Business Administration qualification or equivalent.
  • At least 2 years of working experience in the same capacity.
  • Experience in developing team members to realize their full potential.
  • Experience in setting up new outlet will be an advantage.
  • Good business acumen and excellent communication skills.
  • Proficient in both spoken and written English and Mandarin is a must, ability to communicate in and Bahasa Malaysia is preferred.

Job Types:
Full-time, Permanent

Pay:
RM4, RM4,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Weekend jobs

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Language:

  • Mandarin (required)

Willingness to travel:

  • 50% (preferred)

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