Training Manager

2 weeks ago

Shah Alam, Selangor, Malaysia Gigi Coffee Sdn Bhd Full time

Responsibilities:

  • Design and develop training materials, including curriculum, presentations, and training manuals
  • Identify and implement the appropriate training methodologies and delivery techniques
  • Deliver effective training sessions to employees at Operation level
  • Utilize instructional design principles to create engaging and interactive training contents and experiences
  • Ensure the training programs align with company goals and objectives
  • Utilize a variety of training methods, such as presentations, workshops, elearning, handson activities, etc.
  • Provide constructive feedback and coaching to trainees to maximize the learning outcomes
  • Arrange training venues, equipment, materials and coordinate with trainers or external vendors as required
  • Manage training budgets and expenses
  • Develop and implement assessment methods to measure the effectiveness of the training programs
  • Continuously improve the training programs based on feedback and industry best practices
  • Keep abreast of training trends and attend the relevant conferences, workshops, and seminars to diverse the training knowledge
  • Share knowledge and insights with the training team and key stakeholders
  • Drive brand values and philosophy through all training and development activities
  • Collect and analyse training feedback and evaluate the data
  • Generate reports on training metrics, effectiveness, ROI, etc. and present to management
  • Performs other related duties/ tasks as assigned by superior/ management

Requirements:

  • Must possess at least a Bachelor's Degree in Hospitality or Food Service Management or any related disciplines
  • Minimum 4 years of managerial experience in the related field
  • Excellent presentation, communication, problemsolving, interpersonal, and timemanagement skills
  • Outstanding knowledge and experience in f&b, food safety, and operations
  • Proficient in coffee or beverages industry will be an added advantage
  • A valuable team player and able to work independently
  • Possess knowledge in Learning Management Systems
  • Highly motivated, energetic, and reliable
  • Additional Trainer education and certification will be a plus
  • Computer literate with good command of both written and spoken English and Malay
  • Confident, proactive, able to work under pressure and meet tight deadlines
  • Must possess own transport and willing to travel as per assigned and when needed

Job Types:
Full-time, Permanent

Salary:
RM6, RM7,000.00 per month

Schedule:

  • Monday to Friday

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