Customer Service/it Support

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Duties: Respond to players' ingame inquiries and provide solutions to issues. Handle and resolve related complaints, suggestions, and consultations. Engage with the players to gather feedback and enhance player's satisfaction. Monitor and report any game anomalies or issues. Collaborate with technical teams to resolve issues promptly. Contribute to the...

Duties: Respond to players' ingame inquiries and provide solutions to issues. Handle and resolve related complaints, suggestions, and consultations. Engage with the players to gather feedback and enhance player's satisfaction. Monitor and report any game anomalies or issues. Collaborate with technical teams to resolve issues promptly. Contribute to the...

Become a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....

Title : Customer Service cum Part AdminLocation : Lowyat KLWorking Days : Follow retail hour 6 days per week 10.30am 8.00pmNature of Business : Established IT & Home appliances companySalary Range : RM1800-Rm2500 Handle walk in customers to assist them on product enquiries & complaints Ensure the top and good service provided to the customers Will check for...

Min 0-1 years of experience in Customer supportFresh graduates can applyJob Type: ContractSalary: RM2, RM3,200.00 per monthBenefits: Health insuranceSchedule: Monday to Friday

Job SummaryWe are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson.To be a successful sales development...

Maintain effective and timely communication with engineers. Ensure the correct and timely closure and completion of all work orders. Follow Global Call Management tools, process and procedures as documented. Responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or customer...

Desktop Technician will provide day to day localRequired Technical Skills:- Ticketing Systems ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Reimaging of Laptops, Bitlocker, Network Printers, Networking ,Installations & Troubleshooting.Experience in MAC.Functions include: Windows 710, Microsoft Active Directory, MS Office 365,...

Responsibilities: Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure high...

Job Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...

Career Growth Working Culture 5 days, normal working hour (Mon-Fri, 930am630pm) Welcome SPM holder with customer service oriented person Bukit Bintang, KL- mandarin speaker is add advantaged due to support China market Attend to all customer inquiries through various channel of communication Provide a positive, empathetic, enthusiastic and professional...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Maintain effective and timely communication with engineers. Ensure the correct and timely closure and completion of all work orders. Follow Global Call Management tools, process and procedures as documented. Responsible for the proactive planning of all incoming work order allocations received within a specific geographic territory or customer...

Determining the cause of the problem and selecting and explaining the best solution to solve the problem Provide high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible. Demonstrate empathy while listening to customers and establishing their needs in order to offer relevant products,...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Call Center Customer Service Japanese language english Call Centre skills customer support Proficient in English Strong English Communication Skills Customer Support Japanese + English...

Business Nature/Company: Health & Beauty Retail (Taiwan Brand)Working Hours: 9.50 am-7 pm (Monday to Friday)Working Hours: 12.50 pm-5 pm Saturday (Alternate) Benefit: Bonus, Double Pay, Transport allowanceCustomer Inquiry Handling:Respond promptly to customer inquiries, addressing their concerns and providing necessary assistance. Ensure a high level of...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Responsibilities: Provide professional assistance to our customers to get the best use of our products and services as well as smooth operations. Respond to and resolve customer enquiries including clarifying customer complaints, proposing and explaining solutions, expedite correction and following up to ensure resolution and customer satisfaction. Record...

Job Description: Be the point of contact for the partners which comprises a set of important and high potential developers for the platform. Provide indepth quality feedback and consultation to 3rd party partners. Consult with business stakeholders from various business functions to address partner's requests related to apps, games, Android products,...