Customer Service Support

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

Become a product expert that help customers for best solution. Delivery High End customer service to clients Should be active on Social media so could understand the customer's concern.Requirements: Basic understanding of PC & mobile device troubleshooting 1 to 2 years of experience in customer service with 1 year in a Tech support process is preferred....

Job SummaryWe are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson.To be a successful sales development...

Responsibilities: Review orders placed by customers to confirm accuracy and availability, and notify customer and sales rep of any issues, before processing the order Place and monitor orders (e.g, returns, billing adjustments, recalls, assignments) for external and internal customers (e.g, Sales Representatives) and communicate as needed to ensure high...

The Role:We are seeking a highly motivated and technically proficient Customer Service-IT Support to join our team. The incumbent will play a vital role in ensuring the smooth operation of our IT systems by providing prompt and effective support to employees. You will be the first point of contact for all IT-related issues, helping users with...

Job Title: Customer Service Manager - Automotive IndustryLocation: MalaysiaKey Responsibilities: Develop and implement customer service strategies, policies, and procedures to enhance overall customer satisfaction and loyalty. Lead and motivate the customer service team to deliver exceptional service levels, meeting or exceeding key performance indicators...

Roles & Responsibilities: Deliver fair outcome to our customers and ensure the quality of service in place. Actively share customer feedback to internal departments to improve the customer experience. Actively respond to the feedback received from the social medias. Work with internal teams to ensure the pre & post service for all products are in...

Determining the cause of the problem and selecting and explaining the best solution to solve the problem Provide high quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible. Demonstrate empathy while listening to customers and establishing their needs in order to offer relevant products,...

Role:Customer Service ExecutiveTimings:Rotational Shifts (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:ITES / BPO / Customer ServiceProcess:ChatKey Skills: Call Center Customer Service Japanese language english Call Centre skills customer support Proficient in English Strong English Communication Skills Customer Support Japanese + English...

Business Nature/Company: Health & Beauty Retail (Taiwan Brand)Working Hours: 9.50 am-7 pm (Monday to Friday)Working Hours: 12.50 pm-5 pm Saturday (Alternate) Benefit: Bonus, Double Pay, Transport allowanceCustomer Inquiry Handling:Respond promptly to customer inquiries, addressing their concerns and providing necessary assistance. Ensure a high level of...

Responsibilities: Manage and guide the smooth operation of daily customer service tasks, supervise, coach, streamline processes, and conduct standardized evaluations to enhance the efficiency of customer service. Provide clear instructions on complex issues. Collaborate with the Customer Service QC team to conduct knowledge training, handle complaints, and...

Responsibilities: Provide professional assistance to our customers to get the best use of our products and services as well as smooth operations. Respond to and resolve customer enquiries including clarifying customer complaints, proposing and explaining solutions, expedite correction and following up to ensure resolution and customer satisfaction. Record...

Responsibilities: Building and maintaining strong relationships with customers Conducting sales presentations and product demonstrations to prospective clients Providing excellent customer service and addressing customer inquiries and concerns To carry out any duties as the company may from time to time assign Assist in retail shopQualification: Minimum of 2...

Open for Thai who can speak, read and write Thai + Mandarin.Thai + Mandarin Speaker Inbound & Outbound Customer SupportLocation: Kuala Lumpur, MalaysiaSalary:up to RM6000 basicShift TimingPERMANENT NIGHT SHIFT (Supporting US market)Work Hour shift between 8pm to 8am, Monday to SundayWorking Roster5 days per week, each shift is 9xhour durations including...

Customer Support RepresentativeResponsibilities: Assist customers with product inquiries, troubleshooting, and issue resolution. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with other teams to resolve customer issues promptly. Keep accurate records of customer interactions and transactions....

Position: IT Customer Support (Mandarin / Cantonese)Company Background: Global BPO CompanyLocation: Kuala LumpurTenure: PermanentRemuneration: RM4,100(Basic) RM500 (KPI Allowance)Contact details:Shunta Takai / EPS Consultants MalaysiaJob SummaryAs a GDC Agent, your main job is to provide top-notch customer support for the company's products and services....

About KKdayKKday is accelerating the world's transition to the brand new travel experience. As the largest travel-experience platform in Asia, KKday is committed to integrating and developing an one-stop platform to meet all travellers' needs.KKday has curated more than 300,000 unique experiences and activities in over 92 countries and 550 cities around the...

Customer Support RepresentativeResponsibilities: Assist customers with product inquiries, troubleshooting, and issue resolution. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with other teams to resolve customer issues promptly. Keep accurate records of customer interactions and transactions....

Shift Timing:- Permanent Night Shift, start from 8PMWorking Roster:- 5 Days per Week:- Each shift is 9 hours, including a 1-hour lunch break and two 15-minute short breaks.Role & Responsibilities: Provide accurate and timely answers to customer queries through calls. Deliver excellent customer support and patient assistance at all times. Effectively support...

Customer Support RepresentativeResponsibilities: Assist customers with product inquiries, troubleshooting, and issue resolution. Maintain a positive, empathetic, and professional attitude toward customers at all times. Collaborate with other teams to resolve customer issues promptly. Keep accurate records of customer interactions and transactions....