![SRKK Group](https://media.trabajo.org/img/noimg.jpg)
Service Desk Intern
2 weeks ago
Troubleshooting:
Diagnose and resolve hardware, software, and network problems.
- Incident Management: Log incidents accurately and prioritize using a ticketing system.
- Customer Service: Provide clear solutions and escalate complex issues when needed.
- Collaboration: Coordinate with IT teams and vendors for effective resolutions.
- Proactive Monitoring: Monitor alerts and address potential problems promptly.
- SLA Adherence: Meet response and resolution time targets set by SLAs.
- Continual Improvement: Contribute to enhancing processes and service delivery.
; Requirements:
- Education: Preferably pursuing a Bachelor's in Computer Engineering, Computer Science, Networking, Computer Forensics, Cloud Computing, or related fields.
- Certifications: CompTIA A+, Network+, ITIL Foundation are a plus.
- Technical Skills: Familiarity with Windows, Office 365, Active Directory, basic networking.
- Communication: Strong verbal and written skills for clear client interactions.
- Problem-Solving: Analytical mindset to diagnose and resolve technical issues.
- Time Management: Handle tasks, prioritize, and meet deadlines in a dynamic environment.
- Teamwork: Collaborate well within a diverse team to solve challenges.
- Adaptability: Willingness to learn and adapt to evolving technologies.
- Professionalism: Maintain empathy and patience when addressing IT concerns.
- Experience: Prior customer support or IT helpdesk experience is a bonus.
-
Front desk team leader
1 month ago
Klang, Selangor, Malaysia Hilton Full timeWe are on the lookout for a brilliant Front Desk Team Leader to join our awesome team at Hilton in Petaling Jaya.Growing your career as a Full Time Front Desk Team Leader is an amazing opportunity to develop competitive skills.If you are strong in creativity, problem-solving and have the right drive for the job, then apply for the position of Front Desk Team...
-
Front desk team leader
4 weeks ago
Klang, Selangor, Malaysia Hilton Full timeWe are on the lookout for a brilliant Front Desk Team Leader to join our awesome team at Hilton in Petaling Jaya.Growing your career as a Full Time Front Desk Team Leader is an amazing opportunity to develop competitive skills.If you are strong in creativity, problem-solving and have the right drive for the job, then apply for the position of Front Desk Team...
-
Receptionist/front Desk
2 weeks ago
Klang, Selangor, Malaysia HOTEL 99 BOTANIK Full timeA Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.Job Types: Full-time, Permanent, Contract,...
-
Front desk assistant
2 weeks ago
Klang, Selangor, Malaysia Selia Ekuiti Sdn Bhd Full timeJob Responsibilities: Phone call and guest: Handling incoming & outgoing phone call in office.Receive & transfer messages for staff.Receive & assist guest.Ensure cleanliness at front desk.Mails, Courier & Newspaper: Receive, sort & record incoming mails/bills. Handle outgoing couriers & tracking HRA Administration: To maintain the records of all as well as ...
-
Front desk assistant
4 weeks ago
Klang, Selangor, Malaysia Selia Ekuiti Sdn Bhd Full timeJob Responsibilities: Phone call and guest: Handling incoming & outgoing phone call in office.Receive & transfer messages for staff.Receive & assist guest.Ensure cleanliness at front desk.Mails, Courier & Newspaper: Receive, sort & record incoming mails/bills. Handle outgoing couriers & tracking HRA Administration: To maintain the records of all as well as ...
-
IT Service Desk
2 weeks ago
Klang, Selangor, Malaysia JAC Malaysia Full timeContract type: Permanent Location: Selangor Specialisation: Information Technology Reference: PR/ Contact details: Khairul Imran Job published: February 08, :18Responsibilities: Resolve technical issues including hardware and software Evaluate unique or complex installations or configurations and recommends solution Proactively assist internal and external...
-
Japanese Speaking Service Desk
2 weeks ago
Klang, Selangor, Malaysia JAC Malaysia Full timeContract type: Permanent Location: Selangor Specialisation: Information Technology Reference: PR/ Contact details: Shuya Looi Job published: August 18, :03Responsibilities: Provide technical input, solutions and recommendations. Monitors service delivery compliance to budget, quality standards and enduser requirements Manages the technical/service...
-
Customer Service Assistant
2 weeks ago
Klang, Selangor, Malaysia Lendlease Full timeCustomer Service Assistant - Setia City MallSetia City Mall is recognized as the largest mall in Shah Alam. Over 300 retailers are spread across 4 levels creating the ultimate destination of choice for shopping, dining, entertainment and park life in the area.If you are looking for an exciting role that works closely with a dynamic team and offers growth...
-
Director, IT Service Management
2 weeks ago
Klang, Selangor, Malaysia DHL Full timeDHL Group is the logistics provider of the world with over 580,000 employees in more than 220 countries and territories.We are an organization that is not just moving goods around, we have a very clear purpose:Connecting People. Improving Lives.At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent in...
-
Customer Service
2 weeks ago
Klang, Selangor, Malaysia Star Fitness Full timeResponsibilities for Customer Service ExecAs a Customer Service Exec, you will be the first point of contact for our company. Our Exec's duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence...
-
Service Desk Japanese Speaking
2 weeks ago
Klang, Selangor, Malaysia JAC Malaysia Full timeContract type: Permanent Location: Selangor Specialisation: Reference: PR/ Contact details: Tatsu Nonogami Job published:November 14, :51_Fresh graduate is welcome to apply_JOB RESPONSIBILITIES Responsible for customer portfolio within Japan, for the entire Order-ToCash process Ensure orders are registered on time in the system Ensure timely delivery of...
-
It helpdesk
4 weeks ago
Klang, Selangor, Malaysia Infinite Computer Solutions Sdn. Bhd. Full timeJob Responsibilities Provide helpdesk support to end users: Handle telephone calls, e mail, webchat etc.Verify and log every call by following predefined policy and procedure Diagnosing problems and determining the severity Referring problems to support groups Updating the user on the call status, and confirming with the user that problem is fixed Ad...
-
It helpdesk
2 months ago
Klang, Selangor, Malaysia Infinite Computer Solutions Sdn. Bhd. Full timeJob Responsibilities Provide helpdesk support to end users: Handle telephone calls, e mail, webchat etc.Verify and log every call by following predefined policy and procedure Diagnosing problems and determining the severity Referring problems to support groups Updating the user on the call status, and confirming with the user that problem is fixed Ad...
-
Intern
4 weeks ago
Klang, Selangor, Malaysia Dksh Full timeDKSH is a leading Market Expansion Services provider with a global presence across various industries. We seek a dynamic and motivated Intern to join our Analytics team and contribute to our commitment to delivering excellence.Responsibilities:Data Analysis: Assist in analyzing and interpreting data to derive meaningful insights contributing to business...
-
Intern
2 weeks ago
Klang, Selangor, Malaysia Dksh Full timeDKSH is a leading Market Expansion Services provider with a global presence across various industries. We seek a dynamic and motivated Intern to join our Analytics team and contribute to our commitment to delivering excellence.Responsibilities:Data Analysis: Assist in analyzing and interpreting data to derive meaningful insights contributing to business...
-
Intern
4 weeks ago
Klang, Selangor, Malaysia Dksh Full timeDKSH is a leading Market Expansion Services provider with a global presence across various industries. We seek a dynamic and motivated Intern to join our Analytics team and contribute to our commitment to delivering excellence.Responsibilities:Data Analysis: Assist in analyzing and interpreting data to derive meaningful insights contributing to business...
-
Intern Customer Services
2 weeks ago
Klang, Selangor, Malaysia Yayayee Gadget Full timeDiploma In Customer Services Or related field Citizen Muslim Interpersonal skill with strong communication skills and social media savvy.- willing to work shift hour (if any) Self motivated,efficient and dedicated fast leaner. Possess own transport.Job Types: Full-time, InternshipContract length: 6 monthsPay: Up to RM600.00 per monthSchedule: Monday to...
-
Intern / paralegal
2 months ago
Klang, Selangor, Malaysia Lum Cs & Partners Full timeCompany Description Lum CS & Partners is a legal firm located in Petaling Jaya. We are dedicated to simplifying legal complexities and prioritizing client objectives. We handle a wide range of legal matters, including domestic and cross-border transactions, licensing applications, shareholder disputes, construction disputes, and debt recovery. We are...
-
Intern, customer service
4 weeks ago
Klang, Selangor, Malaysia Principal Full timeAt Principal, we invest in what matters. And building talented teams is where it all begins. We're drawn to people who bring unique perspectives, passion, and expertise to help us advance the financial security and well-being of our customers, transform our growing business, and drive positive change in the communities where we live and work. When we invest...
-
Intern, customer service
2 months ago
Klang, Selangor, Malaysia Principal Full timeAt Principal, we invest in what matters. And building talented teams is where it all begins. We're drawn to people who bring unique perspectives, passion, and expertise to help us advance the financial security and well-being of our customers, transform our growing business, and drive positive change in the communities where we live and work. When we invest...