Community Associate, Malaysia

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia WeWork Full time

About Us


At WeWork, we provide inspiring and flexible workplace solutions to help businesses - small, medium or large - thrive in more than 150 cities globally.

The future of work is happening right now, and we are leading this moment. United by a common purpose, here we will empower tomorrow's world at work.

Join us on our journey as we give our members the freedom and support to push boundaries in their industries, and work to redefine our own.


About the Opportunity
As a Community Associate, you'll be the primary point of contact for the Community and act as the "face" of WeWork You will report to your building each day to support the Community Management team to achieve the following:

  • Build a welcoming and collaborative community environment amongst our members through events and building relationships between members
  • Ensure that your building is fully operational and processes are running efficiently.
  • Drive growth and promotion of WeWorkprovided service offerings.
  • Take direction from the Community Lead and the Community Manager to support the Community Team as necessary.
  • All of this while illustrating WeWork's core values and working towards achieving our mission.

In this role, you'll**:

Front Desk Management:

  • Cover the front desk during the building's set business hours and be an onsite point of contact, easily located on the member floor or at Community Bar.
  • Greet members and guests with a warm and welcoming demeanor.
  • Ensure all visiting guests are in accordance with WeWork's guest policy by ensuring all guests properly signin via Welkio iPad.
  • Learn the names of members and guests with the goal of building relationships in order to facilitate the sense of Community WeWork is known for.
  • Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
  • Ensure building Specific forms are up to date including pet forms, filming requests, bike room requests, etc.
  • Keep the front desk clean and organized.
  • Notify members of any food deliveries and couriers.
  • Answer any questions from members and guests related to the building including wayfinding, policies and procedures, community etiquette, etc.

Events and Membership Engagement:

  • Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate event team.
  • Consistently celebrate members' successes and milestones through gifts and notes.
  • Distribute all necessary info to promote the event including Creation and posting of weekly events poster and individual event posters.
  • Ensure buildingspecific operational requirements are met for each event (elevators, HVAC, etc).
  • Input notes into Spacestation or equivalent system about Members.
  • Identify and execute opportunities to connect members with each other.
  • Know and recommend local restaurants, food delivery services, catering options, team outing venues, post office, shipping center, supply store, etc.
  • Be active on the WeWork member network to engage members.
  • Know and explain WeWork policies and procedures and communicate, inform, and update members on building issues.
  • Ensure music levels and activations are appropriate to the daypart and occasion.
  • Write and send broadcasts relating to building updates.

Building Operations and Management:

  • Receive, process, sort, and organize all mail.
  • Locate and issue post via the regional system to members upon request.
  • Keep the mailroom organized and clean.
  • Return to Sender' for unidentified mail and former member mail after 30 days of nopick up.
  • Ensure courier parcels have all the correct details for scheduled pickups.
  • Investigate, escalate, and resolve 'lost' packages.
  • Know and explain WeWork policies and procedures around mail and mailroom.
  • Track, audit, and organize keys collected and distributed.
  • Manage keycard stock and request new inventory as needed.
  • Collect keys and key cards upon moveout.
  • Review location and how to use each piece of Emergency Equipment.
  • Provide support for an automated coffee machine for guests and members.

About You
We'd love to hear from you if you meet the qualifications below:

  • College graduate with a four-year degree preferred, but not required.
  • Customer service and/or sales experience a plus.
  • Must have strong verbal and written communication skills.
  • Outstanding interpersonal and multitasking skills.
  • Demonstrate integrity, dependability, responsibility, accountability, selfawareness, work ethic, and compassion.
  • Passion for entrepreneurial communities.
  • Passion and understanding of WeWork's mission and values.
  • Proficient in basic computer skills.

Life at WeWork
Being a WeWorker is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you foll

  • Duta Guru Community Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Teach For Malaysia Full time

    Program Duta Guru TeamDuta Guru Community Associate- "The people who are crazy enough to think they can change the world, are the ones who do." Steve JobsTeach For Malaysia is an independent, not-for-profit organisation on a mission to empower ournation through education. We believe that a child's education and future should not be determinedby his or her...

  • Associate, Brand and Communications

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    Associate, Brand and Communications (Contract)Responsibilities:Brand Management To assist the Manager in executing and implementation of the brand, product and event based campaigns successfully via multiple platforms (TV, Billboard, Print and Digital). Ensure campaigns are monitor closely and meeting all deadlines. To work closely with Media and Creative...

  • Communications Manager, Malaysia

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Tiffany & Co. Full time

    Tiffany & Co... the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon...

  • Community Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LiveIn Sdn Bhd Full time

    Overview:LiveIn is seeking a proactive and customer-focused Community Associate to support in organizing community events, assisting with tenant onboarding, and being the liaison between the company and tenants. This role plays a crucial part in creating a welcoming and engaging environment for our tenants while being attuned to their needs and...

  • Community Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LiveIn Full time

    Overview:LiveIn is seeking a proactive and customer-focused Community Associate to support in organizing community events, assisting with tenant onboarding, and being the liaison between the company and tenants. This role plays a crucial part in creating a welcoming and engaging environment for our tenants while being attuned to their needs and...

  • Live chat associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Petron Malaysia Full time

    Job Description:Petron Malaysia is seeking a passionate and dedicated Live Chat Associate to join our team in Kuala Lumpur. As a Live Chat Associate, you will be responsible for providing efficient and effective customer service through live chat support.Responsibilities: Engage with customers via live chat to provide assistance, answer inquiries, and...

  • Live chat associate

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Petron Malaysia Full time

    Job Description:Petron Malaysia is seeking a passionate and dedicated Live Chat Associate to join our team in Kuala Lumpur. As a Live Chat Associate, you will be responsible for providing efficient and effective customer service through live chat support.Responsibilities: Engage with customers via live chat to provide assistance, answer inquiries, and...

  • Communication Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HERMES RETAIL (MALAYSIA) SDN BHD Full time

    Communication ExecutiveContract type: Regular positionCountry/Region: MalaysiaCity: Kuala LumpurJob: CommunicationExperience: Minimum 3 yearsCompany: HERMES RETAIL (MALAYSIA) SDN BHD***Job descriptionPress/PR: Be closely acquainted with all the influential members of the "upmarket" media in Malaysia. Be the first point of contact in Malaysia for all media...

  • Management Associate

    2 months ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    Job Title: Management AssociateLocation: Kuala Lumpur, MalaysiaCompany Overview: We are a leading private equity and venture capital firm with a focus on investment opportunities across various sectors in Malaysia and beyond. Our mission is to identify and support high-potential businesses, driving growth and delivering value to our investors.Job Summary: We...

  • Management Associate

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    Job Title: Management AssociateLocation: Kuala Lumpur, MalaysiaCompany Overview: We are a leading private equity and venture capital firm with a focus on investment opportunities across various sectors in Malaysia and beyond. Our mission is to identify and support high-potential businesses, driving growth and delivering value to our investors.Job Summary: We...

  • Programme Associate

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Teach For Malaysia Full time

    Fellowship Training & SupportProgramme Associate- "The people who are crazy enough to think they can change the world, are the ones who do." Steve JobsTeach For Malaysia is an independent, not-for-profit organisation on a mission to empower our nation througheducation. We believe that a child's education and future should not be determined by his or her...

  • Community Associate Kuala Lumpur

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan Infinity8 Sdn Bhd Full time

    Position : Community AssociateLocation : INFINITY8 Kuala LumpurResponsible for maintaining and ensuring excellent operations, performance and customer renewal rate of the branch.This role is going to work directly with the Operation Manager.Job Highlight: -Responsible for and able to learn the operations and paperwork related to the branch.Able to understand...

  • Senior Associate/ Associate

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia RSM MALAYSIA Full time

    RESPONSIBILITIES:Support the planning, execution and delivery of assurance engagements Preparing audit reports, understands and responds timely to auditing and reporting issues. Prepares reliable and accurate work papers in a precise, concise and logical manner. Review the financial statements prepared by client. Understands the engagement completion and the...

  • Senior Associate/ Associate

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia RSM MALAYSIA Full time

    RESPONSIBILITIES:Support the planning, execution and delivery of assurance engagements Preparing audit reports, understands and responds timely to auditing and reporting issues. Prepares reliable and accurate work papers in a precise, concise and logical manner. Review the financial statements prepared by client. Understands the engagement completion and the...

  • Management Associate

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    Discover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement - from the way we treat every customer...

  • Management Associate

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    Discover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement - from the way we treat every customer...

  • Audit/accounts Associates

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia AG Staffing Malaysia Full time

    Clients are audit/accounting firms in Kuala Lumpur, Cheras with nearby lrt/mrt stations. Hiring for audit associates and accounts associates (fresh grads/juniors/seniors).Job Descriptions: Carry out audit & assurance engagement Prepare accounts, financial statements and other associated reports. Ensure timely completion of audit assignments. To documents and...

  • Associate, Customer Care

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    Associate, Customer CareJob Summary: Receive and handle inquiries and complaints from internal and external customers. Take ownership of customers' inquiries or complaints and resolve them by liaising with respective Business Owners within the specified time frame.- up and update customers timely on complaints raised until they are resolved. Assist and...

  • Associate, Actuarial

    4 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    Position: Associate, Actuarial (Financial Condition Management) Discover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity,...

  • Associate, Actuarial

    1 month ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Great Eastern Malaysia Full time

    Position: Associate, Actuarial (Financial Condition Management) Discover the GREAT in your career.As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity,...