Finance Executive

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia DHL Full time
We are currently seeking a Finance Executive (Account Receivable) to join DHL eCommerce Malaysia

Job Description:

  • Conduct credit checks on new customers.
  • Provide statement of account and invoice to customer.
  • Proactively educate customers on best practice to ensure smooth and efficient billings and financials.
  • Monitor payment progress and ensure debts are collected on time.
  • Review the listing of credit payments, collect remittance details, and submit to the banking/receipting function.
  • Maintain records for all customer interactions. Perform customer account maintenance activities such as reconciling unmatched items, preparing refunds and updating customer records.
  • Monitor Accounts Receivable (AR) aging, resolve problems in relation to invoice payments.
  • Identify potential marginal accounts and develop/implement strategies to manage overdue payments and minimize debt exposure.
  • Interact with customers to discuss repayment of debt.
  • Issue proforma invoices for prepayment transactions.
  • Perform commission payment to merchants.
  • Ensure monthly collection target is consistently achieved.
  • Ensure monthly DSO below target KPI set by company.
  • Ensure debt of more than 60 days is below 5% of overall debt.
  • Ensure commission payment is paid within agreed timeline.
  • Review credit limit and payment terms.
  • Schedule and conduct customer feedback reviews as appropriate.
  • Establish and maintain cross functional relationships across the business to improve customer satisfaction.

Requirements:

  • Bachelor's Degree in Accounting or Finance
  • Sound knowledge of receivables/credit accounting systems, the ability to interpret data and produce reports to manage collection and customer information.
  • Good business writing skills, with basic understanding of business structures within corporations.
  • A team player with excellence interpersonal and communication skills.
  • Able to collaborate and negotiate with multiple stakeholders to resolve issues.
  • Able to make rational decisions under pressure and carry out Management's instructions accordingly.
  • Able to work under tight deadlines.
  • Meticulous and attentive to details.

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