Customer Relations Officer

Customer Relations Officer (CRO)To perform general administration, handling customers, and data entry duties.(E.g. answering calls, photocopy, mailing, filing, and data entry)Responsibilities: Answer incoming phone calls and update information Collect payment from customers Maintain a systematic filing system To provide administratively support (data entry)...

Job ID: REF5001HDate posted: 26/03/2024Company descriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious...

Company DescriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious expansion plan to bring a little bit of...

Job ID: REF2606MDate posted: 13/06/2024Company descriptionThe IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand - and have an ambitious...

Handle incoming walk-in and online customers, phone calls, appointments and messages (existing customer). Maintaining student/teacher's schedule. Attend to customers both walkin and appointments at HQ. Engage and establish rapport with customers during waiting time. Keep records of customer interactions, process customer accounts and file documents....

Position: Customer Relations Assistant (CRA)Location:Aiman Motor PJ (Proton dealership)Responsibilities: CRA will assist and report directly to Service Manager on daily operation matters CRA will assist and report (dotted line reporting) to Proton i/Care department for respect of process and procedures on customer complaint handling CRA shall establish and...

About Jaya Grocer:Jaya Grocer is an affiliate of Grab, Southeast Asia's leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and...

Job Descriptions Expanding the customer base by upselling and crossselling banking products and services. Educating customers around products and alternative digital banking platforms.Requirements: SPM, Diploma /Bachelor's Degree in equivalent course. Ex Cabin Crews, Service Industry and Public Relation background are highly encouraged to apply. Minimum 6...

BE PART OF HCK PROPERTIESHCK Capital Group has grown into one of the country's most prominent property developers with its niche concepts involving education, smart and green city elements, showcasing its ability to do the right thing and do things right, and differently.Within a short period of time, HCK as a listed entity has joined the league of billion...

Job descriptionService Customer: Interact with customers in a professional and courteous manner to understand their requirements. Address customer inquiries and concerns promptly and effectively. Ensure customer satisfaction by providing highquality service and support.Analyze Customer Profile: Conduct thorough analysis of customer profiles, including their...

Oversee and manage areas in relation to:Support customer satisfaction goals, management of customer complaints and coordination on issues raised by customers Service reminders and appointment management ensure that customers are notified on their service appointments and turn up for their appointments Management of temporary cars and coordination with...

The Customer Service Officer is the first point of contact for customers to enquire on order-related, web page navigation and product issues. Customer Service Officer is required to provide customer with prompt and accurate information.This job is suitable for individuals who is interested to find out more about the day-to-day operation of the E-commerce...

Schedule appointment for service department and Handling customers, regular follow-ups of the customers. Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. Ensure the customer database is updated in a timely manner and always protected through constant monitoring. To complete CSI monthly report...

Schedule appointment for service department and Handling customers, regular follow-ups of the customers. Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. Ensure the customer database is updated in a timely manner and always protected through constant monitoring. To complete CSI monthly report...

Manage temporary unit request from customer whose car in workshop more than 48 hours Preparation of the car, uploading photos and do car allocation in the CRM system Weekly preparation on the temp car status Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance...

Manage temporary unit request from customer whose car in workshop more than 48 hours Preparation of the car, uploading photos and do car allocation in the CRM system Weekly preparation on the temp car status Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance...

Manage temporary unit request from customer whose car in workshop more than 48 hours Preparation of the car, uploading photos and do car allocation in the CRM system Weekly preparation on the temp car status Assist on all the marketing expenses and administration including preparation of PO, invoice and check the cheque/payment status with Finance...

a) Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership.b) Coordinate and record customer's appointment booking and plot the capacity planning to ensure smooth flow of operations in Service Department.c) Conduct Post Service Follow Up with customers to measure customer satisfaction for improvement...

Job Opportunity: Customer Service Officer Position: Customer Service OfficerType: Full-timeSchedule: 5 days a week with 2 off days. (Each Shift is 10 hours with 1 hour break.)Responsibilities: Greet and assist customers with a positive attitude. Provide information on pricing, lanes, and services. Manage reservations, handle transactions, and offer guidance....

Job TitleCustomer Care Officer (Planner)Job DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique...