Assistant Manager, Customer Relations

2 weeks ago


Subang Jaya, Selangor, Malaysia Tan Chong Group Full time

Oversee and manage areas in relation to:

  • Support customer satisfaction goals, management of customer complaints and coordination on issues raised by customers
  • Service reminders and appointment management ensure that customers are notified on their service appointments and turn up for their appointments
  • Management of temporary cars and coordination with relevant teams to ensure customers are provided with temp vehicles
  • A&P quotation and invoice processing
  • Staff GoPocket points fulfillment

Salary:
RM4, RM6,000.00 per month

Benefits:

  • Professional development

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Jalan Ipoh: Reliably commute or planning to relocate before starting work (required)

Experience:

  • Customer support: 4 years (preferred)


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