Psp Officer

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia UNHCR Full time
Site

Malaysia,
Kuala Lumpur,
Kuala Lumpur:

Sector:

Nonprofit/Community/Social Services/International Cooperation:

Role:

Other:

Date
:02/08/2023 (Expiry date
:14/08/2023)


Experience in the not-for-profit sector, ideally including experience in the UN system, and proven track record playing a key role in the successful delivery of a multi-year fundraising strategy, encompassing management responsibility of a fundraising team and program encompassing Individual Giving and Private Partnerships (Corporate, Foundations, Major donors) is mandatory, and familiarity with the one or several markets in the Asia region.

Additional experience in the following areas are desirable and would be strong assets for the position:
Implementation of a new donor database and CRM system; Fundraising communication strategy; Islamic Philanthropy. Working proficiency in Bahasa Malaysia, and/or Cantonese and/or Mandarin are desired.

Operational context

Occupational Safety and Health Considerations:

Nature of Position:


The PSP Officer acts as the Head of PSP in Malaysia and engages with the private sector for the benefit of persons of concern.

S/he plays a key role in defining and implementing PSP strategies and annual plans in Malaysia, based on the PSP Global Strategy, leading a dynamic team of specialists in Individual Giving (IG) and Private Partnerships and Philanthropy (PPH).

Key responsibilities include the expansion of IG acquisition portfolio and donor development strategies, concluding new partnerships with the private sector, delivering a consistent PSP communication strategy and leading the implementation and users adoption of a donor database and CRM ecosystem.

S/he actively engages with external stakeholders e.g. vendors, partners, donors, and is a focal point for any global partners with operations in Malaysia.

Specifically, the incumbent will:

  • Lead the longterm expansion of the F2F and digital acquisition programs, test and implement new acquisition programs, deliver a yearonyear net increase in the number of individual donors.
  • Drive the delivery of an integrated donor development program across multiple channels, aiming at maximizing donor satisfaction, retention, and longterm net income per donor.
  • Maximize new business development and manage private sector partnerships in Malaysia, with a focus on corporate, Islamic philanthropy, and foundation fundraising, working with the wider PSP team in the region and at headquarters.
  • Support the development of 'shared value' partnerships with corporations operating in Malaysia, in close coordination with the country operation and PSP Asia, under the spirit of the Global Compact on Refugees, recognizing that a sustainable solution to refugee situations requires a multistakeholder and partnership approach.
  • Ensure that IG programs and PPH partnerships are developed and managed in accordance with UNHCR procedures as well as UN and industry best practices.
  • Lead on the implementation and user' adoption of a database managed package based on Salesforce service cloud and CRM ecosystem, with a focus on supporting private sector fundraising and supporter management.

Living and Working Conditions:

Additional Qualifications

  • Skills_
  • Education_
Bachelor of Arts (BA

):
Business Marketing (required), Bachelor of Arts (BA

):
Social Science (required)

  • Certifications_
  • Work Experience_

Competencies
Accountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Innovation & creativity, Judgement & decision making, Managing performance, Managing resource, Organizational awareness, Political awareness, Stakeholder management, Teamwork & collaboration

UNHCR Salary Calculator

Compendium
Add. 4 to March 2023 Compendium - Part B
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  • When invited to the interview: Prepare for the interview by registering for a Job Application Support.
  • For Swiss nationals who get invited to the first round in the selection process (written test, interview, assessment centre, etc.)
:

  • Benefit from free interview preparation by registering for a Job Application Support.
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More details:

Working hours (%)
:80-100%

80-100%

Type of contract
:
Staff (Permanent and Fixed Term)

Macro-area
:South / East Asia and Pacific

Level of experience
:
Senior Professional, more than 5 years


Area of work
:
Social Development and Social Protection


Type of organisation**:
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