Agent - Air Export Customer Service

2 weeks ago

Subang Jaya, Selangor, Malaysia Expeditors Full time

Company Description
Expeditors is a global logistics company headquartered in Seattle, Washington.

As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents.

Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions.

At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs.

As a non-asset based organization, we have considerable flexibility when managing customers' supply chains.

Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options.

Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you.

"

  • Ensure smooth, accurate and timely freight process flow & data entry into the Company's Operational Performance Standards.
  • Track and trace shipments as required.
  • Ensure timely movement and delivery of freight to customers.
  • Ensure documents are timely sent to customer or broker for customs purposes.
  • Ensure accurate and timely client invoicing.
  • Interact with our customers in arranging their shipments, exceeding customer service expectations.
  • Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others).
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
  • Ensure all customers' standard operating procedures are followed and updated.
  • Meet KPI standards, as per the company procedures.
  • To take up additional tasks as required to meet the Department's needs.

Qualifications

  • At least 1 to 2 years of related working experience in similar position.
  • Understanding of transportation documentation and terms is a plus.
  • Good command of written and spoken English.
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
  • Proactive, strong organizational skills.
  • Strong desire to learn.
  • Fresh graduates are encourage to apply.

Additional Information
Expeditors offers excellent benefits

  • Group Medical Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.

  • Customer Service Operation Executive

    2 weeks ago

    Subang Jaya, Selangor, Malaysia OCEAN REEF SDN BHD Full time

    Handle overall job functions in custom declaration and clearance process, including import, export, bonded, transshipment clearance. To be accountable and efficiently handle Air & Sea Operations (Export/Import) daily activities to a satisfactory completion of task.To arrange with trucking department for collection/deliveries of Export/Import shipments.To...

  • Cantonese Customer Service

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Customer Service Centre Full time

    Job Description岗位职责:- 负责客户在线咨询答疑,针对客户咨询需求,提供有效解答- 与有关部门保持良好的沟通与合作- 在客户服务和准确信息方面超越客户的期望。- 团队合作以实现所需的 KPI 元素和 SLA入职要求:- 必须能够流利地使用_普通话_和_英语_进行交流; _或_粤语_-...

  • Agent - Ocean Export Customer Service

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Expeditors Full time

    Company DescriptionExpeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless,...

  • Analyst, HR Services

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Air Liquide Full time

    ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

  • Analyst, HR Service Desk

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Air Liquide Full time

    ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

  • Customer Service Representative

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Macrolink Express (M) Sdn Bhd Full time

    DUTIES & RESPONSIBILITIESAnswering product and service questions; suggesting information about other products and services, mainly in logistics fieldResolves product or service problems by clarifying the customer's complaint;Coordinate and monitor logistics operations via Air, sea and land for domestic/international destinations with customers, vendors, and...

  • Analyst, HR Service Desk

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Air Liquide Full time

    ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

  • Internship (Air-conditioner)

    2 weeks ago

    Subang Jaya, Selangor, Malaysia SETIA AIR-COND AND ELECTRICAL SDN. BHD. Full time

    "We hire for attitude, we train for skills and we establish the leadership capability for every employee" Position: INTERNSHIP Office location: Subang Jaya Allowance: RM700/month 3 Important Criteria: 1. Warrior spirit 2. Servant Heart 3. Fun & loving Attitude Value-added criteria: 1.Required language: Bahasa Malaysia or English 2. Minimum SPM/Vocational...

  • Talent Acquisition Specialist

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Air Liquide Full time

    ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

  • Agent - Transcon Customer Service

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Expeditors Full time

    Company DescriptionExpeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 18,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless,...

  • Ton Lorry Driver Juruteknik Air-cond

    2 weeks ago

    Subang Jaya, Selangor, Malaysia TATWAY AIR-COND. SDN. BHD. Full time

    Asrama Disediakan. Call Ms Lim/5255, You are responsible for Air-conditioning services or installation and any other duties as required from time to time.Job DetailsJOB INFO & REQUIREMENT Contract Type Fulltime Job Type Non-Executive Experience Level < 1 year Job Categories Others Minimum Education Required Waktu kerja Isnin Sabtu (9.00am 6.00pm) Gaji basic...

  • IT Business Partner

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Air Liquide Full time

    ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

  • Air Freight Manager

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Hunters International Sdn Bhd Full time

    Carrier SelectionAbout the CompanyOur client is a Malaysian brand with over 38 years of experience as a courier service provider. In line with their growth plan, they are seeking for talents who is experienced in the International Business. The role includes the nature of Business Development and lead in managing and strategically plan the annual business...

  • Intern, General Ledger

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Air Liquide Full time

    ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

  • Intern, General Ledger

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Air Liquide Full time

    ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

  • Contact Centre Service Agent

    2 weeks ago

    Subang Jaya, Selangor, Malaysia R LOGIC CUSTOMER CARE SERVICES SDN BHD Full time

    Answers inbound calls/chats and makes outbound calls, as necessary Evaluate problems and complaints of the callers and provide proper solutions to them Respond to the needs of customers and provide personalized service Provide information on the company's products or services and generate interest in the offer Upsell products and services Research needed...

  • Service Technician

    2 weeks ago

    Subang Jaya, Selangor, Malaysia ATS Air Solutions Sdn Bhd Full time

    Service Technician (Subang)JOB DESCRIPTIONRequirements: Diploma or Degree in Engineering (Mechanical / Electrical) Working experience in Service & Repair of Air Dryer, Air Compressor, Chiller or Air-Cond. Those with the above working experience but without Diploma/Degree may also encourage to apply Able to communicate and write in English & Bahasa Malaysia...

  • Analyst, General Ledger

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Air Liquide Full time

    ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and...

  • Air Freight Manager

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Agensi Perkejaan Hunters Search Full time

    About th e CompanyOur client is a Malaysian brand with over 38 years of experience as a courier service provider. In line with their growth plan, they are seeking for talents who is experienced in the International Business. The role includes the nature of Business Development and lead in managing and strategically plan the annual business...

  • Intern - Hseq

    2 weeks ago

    Subang Jaya, Selangor, Malaysia Air Liquide Full time

    Internship for HSEQHow will you CONTRIBUTE and GROW?:Registration and maintenance of IMS, QMS and HSE documentsMaintain, input and follow up Company's CAPA trackerPrepare training modules based on SOPsAssist in preparing and reviewing HSE related SOPs and documentationsParticipate in site inspection and provide inputs for improvementTo perform any other duty...