Guest Relation Assistant

Taking room reservations, giving out correct information about rates, promotions and queries.  Look through the correspondence and key in the special arrangements/request (if any) before actual date of guest arrival.  Pre-blocked room if spefically asked for (if any).  Prepares and sends out reservation confirmation fax to all guest who made...

To perform a smooth check in and check out for hotel guests in a friendly and efficient manner. To greet guests and assisting them with information on the hotel, local attractions and services. To attend daily shift briefing at the commencement of each shift. To constantly updates folios and checks payment details of newly arrived guests. To note guest...

To perform a smooth check in and check out for hotel guests in a friendly and efficient manner. To greet guests and assisting them with information on the hotel, local attractions and services. To attend daily shift briefing at the commencement of each shift. To constantly updates folios and checks payment details of newly arrived guests. To note guest...

Company DescriptionSunway Resort Hotel in Selangor, Malaysia is an all-in-one hotel experience with unrivalled access to shopping, dining, and entertainment. The hotel is located only 35 minutes from Kuala Lumpur International Airport and offers leisure and business travelers an authentic Malaysian stay. Guests can enjoy sweeping resort and city skyline...

1. Welcoming and seating guests 2. Taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks. 3. Deliver checks and collect bill payments. 4. Adhere to all relevant health department rules/regulations and all customer service guidelines 5....

Position : Guest Service Agent -(International Restaurant Brand - Sunway Resort Hotel and Spa)A Restaurant Guest Service Agent plays a key role in providing exceptional customer service and ensuring a positive dining experience for guests in a restaurant. They are responsible for greeting and seating guests, managing reservations, handling inquiries and...

Position: Customer Relations Assistant (CRA)Location:Aiman Motor PJ (Proton dealership)Responsibilities: CRA will assist and report directly to Service Manager on daily operation matters CRA will assist and report (dotted line reporting) to Proton i/Care department for respect of process and procedures on customer complaint handling CRA shall establish and...

Front Office AssistantWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...

1. Answers incoming calls. 2. Directs call to guest rooms, staff, or departments 3. Places outgoing calls 4. Receives guest messages and deliver the same to the guest. 5. Logs all wake-up call requests and performs wake-up call services. 6. Provides information about hotel services to guests. 7. Knows what action to take when an emergency call is required....

About Jaya Grocer:Jaya Grocer is an affiliate of Grab, Southeast Asia's leading superapp. To bring the convenience of on-demand grocery delivery to more consumers in Malaysia, we are dedicated towards building a strong team that is aligned with our goals. At Jaya Grocer, team collaboration and dedication is what we require to deliver quality products and...

_Job Purpose : -_Patient Relation Executive works with patients and their families to address concern or special needs that may arise during their course of treatment within the hospital setting.- Duties and Responsibilities : -_Overseeing the overall Patient Feedback Management through investigation & resolution.Collect data about patient care issues,...

As Bell Services Assistant To welcome guests at the main entrance, offering greetings appropriate to the time of day. To assist guests with all luggage and other necessary assistance required. To be prepared to deliver messages and packages and do any errands as and when required such as guest transportation and airline arrangement. To attend to telephone...

Oversee and manage areas in relation to:Support customer satisfaction goals, management of customer complaints and coordination on issues raised by customers Service reminders and appointment management ensure that customers are notified on their service appointments and turn up for their appointments Management of temporary cars and coordination with...

a. To attend to calls and inquiries from Guests with regards of events and functions. To make sales call to companies for work related requirement.b. To prepare documents according to the instructions of Superior for events and functions.c. To prepare proposals and BEO as required.d. To follow up with Guests to build good rapport and to act on feedback...

a. To maintain, keep record and updated guests' database for Food and Beverage usage of future promotions and other related activities to Food and Beverage.b. To maintain a systematic and organized filing system of updated and Food and Beverage necessary documents.c. To perform all secretariat duties, such as dictating, drafting, handling incoming and...

SCOPE: Under the guidance, supervision and consent of the Executive Chef and within limits established by the Hotel policies and Procedures, responsible in the administration work of the Kitchen department and to assist the Executive Chef in daily dissemination of information, coordination among Kitchen sections and scheduling of Kitchen briefing/meeting,...

Schedule appointment for service department and Handling customers, regular follow-ups of the customers. Conduct Service Reminder to customer through SMS and phone call to ensure consistent service intakes of dealership. Ensure the customer database is updated in a timely manner and always protected through constant monitoring. To complete CSI monthly report...

Job Description: - Attend to all incoming calls appropriately and courteously. Handle basic enquiries, transfer of phone calls and take messages. Handle incoming mails/documents and distribute timely to other depts. Arrange outgoing mail either by dispatch/post/courier service. To attend all guests and visitors' enquiries and request at the reception...

a. To maintain, keep record and updated guests' database for Food and Beverage usage of future promotions and other related activities to Food and Beverage.b. To maintain a systematic and organized filing system of updated and Food and Beverage necessary documents.c. To perform all secretariat duties, such as dictating, drafting, handling incoming and...

Front Office Duties - To report any breakage and loss of operating equipment/service to the service provider and follow up with calls making to the service provider as per list given by the Manager. To ensure all group advertising and promotional materials and information are available at all times at the reception counter. To promote and maintain good...